St. Cloud State University will transition from our current phone system to a Zoom phone system between December 2022 and June 2023. See the Zoom phone transition information below for more information.
Zoom provides our campus community with online video conferencing and collaboration services (e.g. virtual meetings and webinars), and is St. Cloud State University’s new phone service provider.
Anyone with a StarID can access their Minnesota State-hosted Zoom video conferencing service by navigating to https://minnstate.zoom.us/ and signing in with their StarID credentials.
St. Cloud State University employees will be added to the Zoom Phone service in phases between December 2022 and June 2023. Once an employee is added to the Zoom Phone service, they can use the same sign in process (https://minnstate.zoom.us/) to access their phone service settings and more. Learn more about these services in the sections below.
Need help signing into Zoom? See the Signing into Zoom article on St. Cloud State University's Knowledge Base.
Zoom is Minnesota State’s online web conferencing system and collaboration tool open to students, faculty and staff. It provides multimedia capabilities that can be used for many activities such as interactive classes, group work, online office hours and meetings.
St. Cloud State University is moving to the Zoom Phone service!
St. Cloud State University is transitioning from our current phone system to the Zoom Phone system between December 2022 and June 2023. The Zoom Phone service will offer our campus community modernized and remote phone service capabilities including the ability to make and receive calls and text messages from their work number on their work computer, mobile device and more.
The transition to Zoom Phones will happen in phases, moving approximately 250 employees (grouped by department) each month in Spring 2023. Departments will be contacted ahead of time to discuss transition details, training and other needs. Training and support will be provided before, during and after the transition in a variety of formats.
Why transition to the Zoom Phone system?
Communications services are critical for all operations at St. Cloud State University and a reliable phone system is necessary. The current system is outdated at nearly 20 years old with obsolete equipment and software, and is no longer supported by the vendor. In addition to technical challenges and business risks associated with an outdated system, maintaining the current system is increasingly costly. St. Cloud State University sought to implement a modern solution with more value to the campus community, reduced technical and security risk, and created a financially sustainable phone system model. Along with others within Minnesota State, St. Cloud State University selected the Zoom Phone solution which will integrate with the University’s current technology systems and create a sustainable phone system for our campus community.
What do employees/departments need to know about this change?