Information Technology Services

Microsoft Office 365 Multi-factor Authentication

DescriptionMulti-factor Authentication: pasword, proof, access

Multi-factor authentication (MFA) requires users to sign-in using more than one verification method, which helps keep you and the University safe by preventing cybercriminals from gaining access to personal, restricted and confidential information.

St. Cloud State requires MFA for Office 365 accounts, which verifies an individual’s identity through their username/password combination, and device(s) they select (e.g. their mobile phone and/or work phone).

Getting Started

Frequently Asked Questions (FAQ)

This list of frequently asked questions about multi-factor authentication (MFA) for Office 365 was gathered by St. Cloud State University Information Technology Services. Please direct suggestions for additional questions to HuskyTech at, (320) 308-7000, Miller Center 102).

Where can I change my MFA options (e.g. phone number or preferences)?

I can't authenticate using my preferred options, how do I switch to an alternative method?

What authentication options are available for SCSU Office 365 MFA?

How do I re-sync my calendar in EAB Navigate?

How do I reconfigure my Microsoft Authenticator App if I have a lost/new/reset device?

What if I don't have access to a phone?

What if I'm offline?

What email services are compatible with Office 365 multi-factor authentication?

Does multi-factor authentication apply to desktop versions of Microsoft Office applications?

Do I have to verify my credentials every time I access Microsoft Office 365 services?

Why do I have to use MFA every time I log in?

Is it safe to give out my cell phone number for MFA?

Does adding my account to the Microsoft Authenticator app give SCSU or Minnesota State access to my device?

Can I turn MFA off temporarily or permanently?

If I don't have anything valuable in Office 365, why should I worry?

What are the chances of my password being stolen?

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