Residential Life
Services and Assistance
The "411" of Living in a Residence Hall
Use these resources to answer commonly asked questions and troubleshoot things that may come up during your time in your residence hall.
Residential Life Services
Housing Accommodations
Students seeking housing accommodations for disability-related needs need to have their health care provider or other licensed professional complete the Health Care for Student Requesting Housing Accommodation Form (PDF).
Submit the form to Student Accessibility Services (SAS). A staff member will contact the student to set up a meeting. Room options include single and ADA-accessible rooms.
Emotional Support Animals
Have your licensed provider submit the ESA Form (PDF) to the Student Accessibility Services office. A staff member will contact the student to set up a meeting.
Next steps:
Internet
Husky Tech is our campus technology service center and support to issues or outages in Residence Halls.
Keys and Entry Access
Report lost room or mailbox keys to your RA or Residential Hall Director.
Replacement Key Fees:
- Missing Room Key: $50 (includes replacement key for roommate)
- Room key replacement (per key): $25
- Main entrance key: $10
- Mailbox key: $10
- Stateview individual room key: $10
Locked out of your room? Find an RA or call the building RA duty phone for assistance. Show your student ID and a Residential Life staff member will open your room. A verbal/written warning is issued for the first instance, $10 charge for the second instance, and $25 charge for all succeeding instances. Charges will be billed to the student's account.
Laundry Facilities
As of Oct. 27, 2025, Residential Life residents have access to brand new washers and dryers in the residential buildings at no additional cost to residents!
Get Started: Download the OneTapAway app
The app allows you to:
- Check availability
- Operate machines
- Know when your laundry is done/how much time is left
- Set reminders
- Add funds: SCSU students can bypass this by pressing "Quick Start" on the app and scanning the QR code on the machine
- Report equipment problems directly to the service provider, CSC Service Works
Mail
Each room/apartment has a key-operated mailbox for small envelopes. In accordance with postal service guidelines, mail may not be handed out at the main desk. Packages will all be sent to Residential Life main office in Hill Hall.
All mail should be sent to the following address:
[Student first and last name]
251 6th Street S
Hall Name, [Room number]
St. Cloud, MN 56301
When packages arrive, notices are sent to the resident via email. Pick-up your packages at the centralized mail desk in Hill Hall with a picture ID, during posted hours
Safety
Public Safety Oofficers and Residential Life staff provide assistance 24 hours a day. Specific safety measures include:
- Room doors equipped with peepholes
- Residential building entry doors locked at all times
- Residents must use card access entry, or entrance key/fob
- Evening rounds by Resident Advisers
View Public Safety Services
Moving Out
Students must completely clean their room before turning in keys. They must return rented furniture and appliances. Learn more about the steps for moving out.
Review information about moving out
Sick Meal Order Form
If you are not feeling well and want to get your meals to go, or have a friend pick your meals up, click on the link below and fill out a form.
Request a meal when sick
Vending Machines
For your convenience, vending machines and ice machines accept cash and the Campus Card.
Report money lost in machines by filling-out a refund envelope at the main desk. Our third-party provider will put the refund in your mailbox.
Fix My Room
If you have a maintenance request for your room or residence hall such as light bulb replacement, smoke detector battery, plumbing, leaks, or power outages, request service by sending an email to your hall director. If you have an urgent maintenance request, call your building's RA phone number for more immediate assistance.
Select your building below and send a detailed email to your Residence Hall Director specifying the location and description of the issue or concern.
Case-Hill HallMitchell HallLawrence HallShoemaker HallStateview Apartments
