University College

Student Success Collaborative

Why did we join the Student Success Collaborative?

St. Cloud State University joined the Student Success Collaborative to improve campus engagement, retention, and graduation rates by empowering faculty and staff to better support all of our students.

In particular, we recognize that we need to identify and engage at-risk students before their time to degree is significantly increased, before they can no longer afford to attend, and before they decide to leave SCSU because of any situation we could have helped them resolve. Improving our communication strategies and expanding our use of predictive analytics will help ensure that students who enroll at SCSU stay enrolled, make timely progress toward a degree, and graduate with a strong sense of purpose. While each student will ultimately define what success means for him or her, we have the responsibility to do everything we can to make sure that they all have the opportunity to reach their personal, academic, and professional goals.

Finally, we want to emphasize that we have partnered closely with the Student Government Association in bringing SSC to our campus, and students have played an integral role in the implementation process. They recognize the potential for this platform to promote our students’ success, and we take the responsibility of this partnership very seriously.

What is the Student Success Collaborative (SSC)?

The Student Success Collaborative combines technology, research, process improvement, and predictive analytics to help educational institutions improve outcomes for all students, and particularly those at risk for not reaching their goals.

It does so by improving our processes in three areas: 1) communications, 2) promoting responsible, actionable use of data and predictive analytics, and 3) streamlining workflow.


  • Improving how we communicate with our students by providing email and texting options that let us reach out to individual students and targeted groups to provide actionable information. We know that this type of proactive outreach has a direct and positive impact on student success, and the SSC offers us the tools we need to do it consistently and well.
  • Improving how we communicate with each other about our students. With one click, you’ll be able to see the interactions your student has had with other professionals on campus and contact additional team members who can provide necessary support.

Responsible, actionable use of data and predictive analytics:

  • Identifying students at risk for not reaching their goals before problems become insurmountable, which allows us to connect students to resources they need in time to make a difference.
  • Providing data that support useful, purpose-driven conversations between students and their support network about the progress they’re making toward their degree.
  • Offering sophisticated search options that allow individual users to quickly and easily obtain actionable information about targeted groups of students that would previously have required queries to Institutional Research.

Streamlining workflow:

  • Enabling staff to spend more time providing direct student support and faculty on teaching, mentoring, and research by simplifying administrative processes (e.g., writing reports and notes, scheduling appointments, communicating with students, and preparing for meeting with students).

Upcoming dates for Student Success Collaborative training sessions:

  • March 12, 3:30-4:15 in MC B31 – Advising Appointment Campaigns (for users with some training)
  • March 13, 2-2:45 in MC B31 – Advising Appointment Campaigns (for users with some training)
  • March 16, 1-2 in CH 455 – Introducing the SSC (for new users)
  • March 16, 2-3 in CH 455– Introducing the SSC (for new users)
  • March 22, 8:30-9:30 in CH 455 – Introducing the SSC (for new users)

To gain access to the Student Success Collaborative, please follow these steps:

  • Log on to the D2L course titled “Student Success Collaborative”
  • Select “Content” and then the “FERPA Information” module
  • Read the files titled “FERPA Quick Guide” and “FERPA Memo”
  • Select the “Assessments” menu, then “Quizzes,” and then “Quiz for Access to SSC Training”
  • Email your StarID to
  • Within twenty-four hours, you will have access to the SSC Training Environment, which can be accessed here:

What outcomes do we hope to achieve by joining the SSC?

  • Increase retention
  • Improve four- and six-year graduation rates
  • Reduce overall time to degree
  • Reduce and ultimately eliminate the retention and graduation gap for students of color and students from low-income backgrounds
  • Provide targeted, timely outreach to encourage students to engage more effectively with academic advising, support services, and the campus community
  • Improve communication among campus community members to support student success

What is EAB?

The Educational Advisory Board (EAB) is a research and consulting company that is a leader in providing colleges and universities with data analytics and communication platforms that support student success. The Student Success Collaborative is one of their key projects.