St. Cloud State University provides a means for expressing concerns about a program via the Academic Program Concerns and Complaints policy and procedure. If resolution using our Academic Program Concerns and Complaints process cannot be attained, a student also has the right to lodge a complaint to the Minnesota SARA Portal Entity.
Additionally, students may seek complaint resolution with the Minnesota Licensing or Certifying body for their program. Information on what entity exercises this responsibility will be found on the "Disclosures by Program" page. Some, but not all of the complaint process are listed below. If you do not see the licensing or certifying entity that oversees your program return to the "Disclosures by Program" page for contact information and request complaint resolution guidance. The accrediting body for a program may also be a source of assistance for complaint resolution.