Conflict Management

Students pursuing a minor in conflict management learn how to better manage the conflicts in their relationships and communities. You'll learn the theories behind creative conflict management, and you will develop skills for understanding, managing and mediating interpersonal conflict. You'll be encouraged to participate in campus organizations and activities to help build your understanding of diverse ideas and cultural experiences. Internships will give you ample opportunity to practice those skills.

Program Highlights

  • Minor supports multiple majors including communication studies, community psychology, management, criminal justice, social work and sociology.
  • Internship opportunities include work in finance, hospitality, human resources, politics, marketing, media, nonprofit organizations, sales and public relations venues.
  • Education Abroad is encouraged to expand global perspectives on communication and conflict. Programs are available in Africa, Europe, China, Japan and Latin and South America.

Program Distinctions

  • Students who complete this minor qualify to be rostered as a neutral with the Minnesota Supreme Court.
  • Faculty have distinguished conflict management credentials including:
    • Matthew Vorell is co-author of "Surviving Work: Toxic Organizational Communication."
    • Eddah Mutua presented her research on women and peace-building in post-genocide Rwanda at the request of the Embassy of Rwanda in Washington, D.C., as part of the 20th anniversary program on the 1994 genocide.
    • Roseanna Ross and Jeff Ringer serve as qualified neutrals/mediators for the Minnesota Supreme Court.
    • Ross is co-developer of the Ross-DeWine Conflict Management Message Style (CMMS), a self-report instrument.
    • Ross coordinates the St. Cloud State Employee Mediation Program. Ringer is a former coordinator of the program.

Popular Careers

  • Mediator
  • Sales
  • Press secretary
  • Counselor
  • Speech Writer
  • Foreign Correspondent
  • Community Affairs Liaison

University Facts & Stats

  • 93% of communications studies graduates employed
  • 1 million student volunteer hours
  • 250 student organizations

  • $106 million in scholarships loans and grants

  • Among Forbes' "America's Top Colleges" 

  • 2021 Military Friendly® Top 10 School designation

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