Department of Residential Life

Services and Assistance

Cable television

Residents get extended-basic digital cable for no additional cost. View the channel listing (PDF) of more than 115 channels. Analog television sets no longer work in our system. Residents need a digital television set with a QAM tuner to receive high-definition channels.

Reception problems? Check that your television is set to cable TV. If you are receiving only channels 2-13, auto program the TV using your remote control. For other problems, contact Residential Life at 320-308-2166, email reslife@stcloudstate.edu or use the red online request button, "fix my cable TV" on the left toolbar on this page. Provide your name, room number and description of the problem.

Carts and dollies

Residents can check-out four-wheel carts and two-wheel dollies with a student ID.

Computers and computer labs

Learn about ResNet, your network access to Internet and campus technology, such as printers and software. Internet problems can be reported to HuskyTech at resnet@stcloudstate.edu and 320-308-4762. Alternatively, use the online request button on this page.

Around-the-clock computer labs are located in most of residence communities, typically with card-swipe access and video surveillance.

Cooking facilities

Each residential community has kitchen facilities and microwave ovens. Some have a kitchen on every floor. Others have one central kitchen with microwaves on each floor. Cooking utensils are available for check-out at the front desk. Students must stay in the kitchen while cooking their food to prevent any potential fire risks.

Keys and key-ins

Report lost keys and fobs to your residential community director. 

There is a $25 fee for a replacement room key, a $10 fee for a replacement key to the community's main entrance and $3 fee for a mailbox key. Stateview bedroom keys are $10. A roommate room key will be replaced free-of-charge. Once new keys and fobs are assigned, there are no refunds.

Locked out of a residence? Present identification and a staff member will open your room. A verbal/written warning is issued for the first instance. The student's account is billed $10 for the second instance. In all succeeding instances $25 will be billed to the student.

Laundry facilities

At no additional cost, laundry facilities are provided in all residential communities. Report equipment problems to our provider, ASI Campus Laundry Solutions. Report problems using the six-digit number on the washer or dryer.

Consider signing-up for ASI's free text and email laundry alerts (PDF).

Linen program

Consider ordering linens through our partner provider, Residence Hall Linens.

Mail

Each room/suite/apartment has a key-operated mailbox. In accordance with postal service guidelines, mail may not be handed out at the main desk. When packages arrive, notices are placed in mailboxes. Pick-up your packages at the main desk with a picture ID, during posted hours.

Reception desks

Most of the residence halls have a main reception desk which is open during the daytime hours. These desks aid with service and information for each residential community. Students can check out vacuum cleaners, sports equipment, cooking utensils, magazines and games. Sherburne Residence Hall is open 24 hours a day to service all on-campus residents if their desk is closed. The remaining reception desks will have posted hours of operation.

Maintenance and repairs

Maintenance staff in residential community make repairs and perform scheduled cleaning and maintenance work. Inform a staff member about maintenance needs, including light bulbs and smoke detector batteries. Alternatively, use the online request button on this page.

Outdoor recreation

  • Sand volleyball court behind Mitchell Hall
  • Basketball court behind Stearns Hall
  • Sand volleyball and basketball courts behind Case-Hill Hall
  • Basketball court and volleyball court next to Shoemaker Hall
  • Gazebo in the courtyard near Benton Hall
  • Outdoor patio area with grills by Stateview Apartments

Parking

Learn about parking options at http://www.stcloudstate.edu/parking. Contact the Public Safety Department at 320-308-3333. View the campus parking map.

Renting refrigerators and lofts

Small refrigerators and micro-fridges are available for rent. Look for rental information following room assignments. The refrigerators have a capacity of 3.6 cubic feet. The micro-fridges are a combination refrigerator, freezer and microwave.

To maximize available room space, consider raising beds off the floor with rented lofts. Information about loft rental will be distributed following room assignments. Learn more at http://bedloft.com.

Safety

Public Safety officers and residential community staff provide assistance 24 hours a day. Specific safety measures include:

  • Rooms are equipped with peepholes
  • Common area bathrooms have security locks
  • Residential community entry doors are locked at 7 p.m.
  • During the hours from 7 p.m. to 8 a.m., residents must use card access entry, or entrance key/fob.
  • Community advisers make evening rounds in the building.

Learn about Public Safety services, including vehicle assistance and safety escorts.

Vending machines

For your convenience, vending machines and ice machines accept cash and the Campus Card.

Report money lost in machines by filling-out a refund envelope at the main desk. Our third-party provider will put the refund in your mailbox.

Moving Out Information

Students must completely clean their room before turning in keys. They must return rented furniture and appliances. Learn more about the steps for moving out.