PCIP Manual

Planning & Continuous Improvement Process Description

Stage 1: Planning

University Strategic Action Plan
Through the strategic planning process, the University will develop strategic goals, objectives, action items, and measurable outcomes, which will be achieved in a pre-determined time frame. With an eye to the University’s changing political and market environments, the President and management team, and the Strategic Planning Committee will develop a forward-thinking plan that will allow the institution to develop strategic responses that are consistent with the University’s mission and vision and provide opportunities for continued institutional improvement and success.

Unit/College level Strategic Action Plans
Based on the University’s Strategic Action Plan, each unit/college will develop a Strategic Action Plan that supports the achievement of SCSU’s Strategic Action Plan. Each unit/college Strategic Action Plan should include plans for each of its offices/departments and include:

  • Clear mission and vision statements
  • Report on current trends, market data and best practices for the division and units
  • Strategic objectives and initiatives with clear links to SCSU’s Strategic Action Plan and division and unit data and analysis
  • Assessment or evaluation plan, including explicit and measurable outcomes

Service Evaluation, Program Review, and Accreditation
The annual work, resource planning and implementation components of the PCIP are designed to support and align with departments and programs that undergo national accreditation and program review self-studies. The planning and implementation work as well as the annual data collection and analysis should support this process.  More extensive self-study, review and evaluation opportunities should serve as a long-term planning framework for programs and services. These [programs and services] will be implemented through the annual planning and reporting process outlined in stages 3-5. Service offices should use the annual work, resource planning and implementation process to identify goals and performance measures and to report on the performance of those goals.

Stages 2: Annual Work And Resource Planning And Implementation (2-Year Cycle)

Strategy becomes action through the University’s Annual Work Plan. All items that appear in the University’s Annual Work Plan should support SCSU’s Strategic Action Plan. Timelines and responsible individuals will be identified. A mid-year progress report will be developed and reported to the campus. An annual progress report will be developed and reported to campus and key University stakeholders.

The Annual Work Plan straddles the line between futures planning and continuous improvement. It provides the framework to link institutional priorities to resource allocation. Because the annual work plan includes annual emergent and planned strategies, it becomes a natural place to evaluate progress toward strategic goals and to amend strategic priorities and actions, if needed.

At the beginning of each planning cycle, the University will provide annual work plan template, along with planning data to each unit/college. Directors, chairs and coordinators will use the University Annual Work Plan template and their own strategic action plan, program review, accreditation, and assessment, evaluation, and planning data as the basis for annual work planning within their unit.

Each department, college and unit on campus will develop a set of annual work plans, one for the current fiscal year (AWP) and one for the next fiscal year (AWP+1) that outlines:

  • the area’s planned activities and initiatives for that fiscal year
  • how those activities and initiatives support the college/unit/university strategic plans
  • expected outcomes from those activities
  • how these outcomes will be measured and reported, and a
  • budget plan that identifies anticipated revenues and expenditures for the unit

A benefit of preparing annual work plans in advance is that it provides a method to connect SCSU’s Strategic Action Plan with its budget process and allows for better resource allocation planning by the institution and its units.

Stages 3, 4 & 5: Measurement And Reporting

Stage 3: Data Collection
Each work plan (institutional and unit) will specify anticipated outcomes, and how those outcomes will be measured. Data collected, including how market data and stakeholder feedback, will be incorporated. Because outcomes will vary based on the specific goals of each unit, data will be collected at various points throughout the fiscal year.

Stage 4 (A): Year-End Report
Each unit will submit a year-end report using institutional and unit-specific data to demonstrate achievement or progress toward the achievement of goals and outcomes. The results of this analysis will be used to update the subsequent work plan and to identify areas of improvement or opportunities for growth or achievement to be addressed in future work plans. Examples of successful initiatives will be shared with the campus community to celebrate successful examples of good practice that could be applied to other units.

Stage 5 (B): 5-Year Program Review & Evaluation
Every program and service unit will complete a self-study every five years, according to the schedule listed in Appendix C.