Office for Institutional Equity & Access

Americans with Disabilities Act - Student Complaint Procedures

Students with disabilities are responsible for contacting Student Accessibility Services if reasonable accommodations are not implemented in an effective or timely way. Student Accessibility Services works with St. Cloud State University personnel and students with disabilities to resolve disagreement regarding recommended accommodations. Students with disabilities who believe they have been discriminated against on the basis of their disability may file a complaint with the Office for Institutional Equity & Access.

St. Cloud State Complaint Procedure and the Americans with Disabilities Act

The Americans with Disabilities Act of 1990 (ADA) was enacted to protect individuals with disabilities against the problems of discrimination in such critical areas as employment, housing, public accommodation, education, transportation, communication, health services, and access to public service.

The purpose of the act is to provide a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities, to bring persons with disabilities into the economic and social mainstream, and to provide enforceable standards addressing discrimination against individuals with disabilities.

Procedure for Filing a Discrimination Complaint Based on Disability

The ADA also requires St. Cloud State to adopt and publish complaint procedures. An individual who believes she or he has been discriminated against on the basis of disability can file a complaint with the Office for Institutional Equity & Access.

To file a complaint alleging discrimination, notify the Office for Institutional Equity & Access in person or in writing, and provide the following information:

  1. The issue involved in the alleged discriminatory act;
  2. Identification of the complaining party's alleged disability;
  3. The date of the alleged discriminatory act(s);
  4. Details of what allegedly occurred; and
  5. Identification of witnesses who have knowledge of the alleged discrimination.

If it is determined that law and/or St. Cloud State policy was violated, a remedy to the problem will be offered. If is determined that there was no violation, the complainant will be informed, and other options for possible resolution of the complaint will be explained.