Information Technology Services

St. Cloud State University transitioned from a local Office 365 environment to the Office 365 implementation provided by the Minnesota State System Office.

Email and Office 365 services have been restored as of August 12.

Complete the post-transition checklist to reconnect to your account now. Check status updates for reported open and resolved issues.

Changes to Office 365 Login and Email

(prior to August 9, 2019)
(after August 11, 2019)
LOGIN to Office 365
(This username is used to ACCESS your email and other Office 365 applications.)
EMAIL ADDRESS - St. Cloud State 
(This is the email address that people will use to send you an email.)
Employees/Emeriti NO CHANGE

StarID and password will remain the same.
This change does not affect computer logins or applications other than Office 365.

Additional Information

Frequently Asked Questions... why and why now?

Why is this transition happening?

The new Office 365 implementation will allow us to work more seamlessly with other institutions in the Minnesota State system and streamline all login processes.

It will also create a more seamless experience for students enrolled in classes at multiple campuses and a smoother transition for students who transfer to St. Cloud State University from other Minnesota State colleges. 

This project aligns with Minnesota State system office board initiative to have all campuses in the shared tenant by the end of 2019.

Why was this timeframe selected?

Because this change was going to be a high-impact to campus, ITS began work early to determine the best timeframe through conversations with President’s cabinet and critical areas across campus. During these conversations we identified show-stopper dates and viable options, considering critical admission periods, sesquicentennial campaigns and the academic calendar, to determine a time of least-possible impact to students and employees.

We understand that there is no perfect time for everyone involved for this type of technical update. We recognized that communication efforts during this time would be difficult because of the low number of people present on campus and engaged during the summer. 

The biggest bonus to the chosen time was the level of impact to the student body. The spring graduating class was largely unaffected and the incoming class would not have a significant change, since they would have not yet have been utilizing their account to a great extent. The end of summer session 2 term does have the lowest enrollment period, seeing the lowest possible impact to current students.

What if I have other questions?

Visit a complete list of frequently asked questions for more answers to your questions. If you still have questions or concerns, contact HuskyTech at or (320) 308-7000.

Services NOT affected by this transition

  • StarID and Password
  • Wireless network
  • Computer login
  • D2L BrightSpace
  • File/Web space, department files, course files, etc.
  • EServices
  • All online applications that utilize StarID for login


Email communications

View emails that have been sent to the following audiences:

Information sessions

Various sessions have been held covering different levels of technicality, ranging from how these changes will affect all campus users to helping equip those in administrative support roles with additional information to help prepare and assist faculty and students in your area with this transition. All St. Cloud State faculty, staff, students and emeriti were welcome. 

  • 1-2 p.m. Tuesday, April 16 in MC 122 (all campus users)
  • 11 a.m.-Noon Wednesday, April 24 in MC 122 (all campus users)
  • 9-10 a.m. Tuesday, May 14 in AMC Theatre (administrative support professionals)
  • 10:30-11:30 a.m. Wednesday, May 15 in Glacier North (Staff Development Day)
  • 3:10-4:00 p.m. Wednesday, May 15 in Glacier North (Staff Development Day)
  • 1-3 p.m. Wednesday, May 22 in MC 122 (administrative support professionals)
  • 2-3:30 p.m. Tuesday, July 16 in MC 122 (all campus users) [view recording]
  • 9-10:30 a.m. Wednesday, July 24 in MC 122 (all campus users) [download PPT]

Campus meetings

Our team has met with many areas across campus regarding this transition. See full communications activity.

If you would like to request a meeting with your area, please contact

What you need to do