Center for Continuing Studies

Conflict Resolution Center

Conflict Resolution Center St. Cloud is the satellite office for a partnership between the Conflict Resolution Center (CRC) in Minneapolis and St. Cloud State.  CRC and St. Cloud State offer credit and non-credit training opportunities for St. Cloud State students and community members. 

Questions: contact Tammy@SCSUTraining.com

Conflict Coaching

Conflict Coaching

Dates:  To Be Announced

Time:    9 a.m.-5 p.m. each day

Registration Fee:

  • $400.00
  • $200.00 CRC Volunteer Rate
  • Group discounts are available.  Contact Ona Lawrence for details stcloud@crcminnesota.org

Location

St. Cloud State University
355 5th Ave. S.
St. Cloud, Minnesota

 


This two-day workshop is for people who work with others in conflict. Conflict coaching is one-on-one process during which a trained conflict coach works with a person in conflict using conflict resolution skills and strategies to support the coachee’s ability to engage in, manage, or productively resolve the conflict. Conflict coaching can be used as a stand-alone process or as a step before or during mediation. A conflict coach is a confidential listener who helps the coachee see the conflict from all perspectives, consider options, and come up with a plan of action. In conflict coaching, the coachee, not the conflict coach, is responsible for the outcome. Conflict coaching can be useful for conflicts in the workplace, divorce and post-decree situations as well as community disputes.

The following topics will be covered:

  • Understanding what conflict coaching is and is not
  • Understanding conflict- sources, types, physiology
  • Gaining new skills to help others transform conflict
  • Understanding and conducting the stages of conflict coaching
  • Understanding and appreciating the role of emotion
  • Gaining hands on skills in teaching “I” messages, conflict mapping, role playing, listening, perspective swapping and other skills
  • Practicing conflict coaching through role plays and exercises

    *Scholarships may be available for CRC current volunteers.

Registration handled by Conflict Resolution Center

Contact Tammy@SCSUTraining.com to be added to the mailing list or wait list.

30 Hour Civil Mediation Training

WIOA Certified

Dates: Aug. 5, 6, 7, 10, 11, 2020SHRM partnership logo 2020

Time:  9 a.m.- 4:30 p.m.

(On the first day of class, there will be coffee and snacks from 8:30-9:00 am during registration)

Location:  St. Cloud State University
                Welcome Center               
                355 5th Ave. S.
                St. Cloud, MN 56301

Register

The 30-Hour Facilitative Civil Mediation Training is a comprehensive experiential training course that teaches participants to skillfully facilitate conversations between people in conflict in order to assist them in reaching creative, mutually-satisfactory outcomes. This course is designed for professionals who want to learn to mediate, and meets all requirements of both the Minnesota Supreme Court’s Rule 114 Training Guidelines and the Community Dispute Resolution Program Training Requirements for community mediators in Minnesota. Upon completion of this certified course, participants will have the skills to mediate in a wide variety of situations and be eligible for inclusion on the Minnesota Rule 114 Qualified Neutral Civil Roster as well as be eligible to volunteer with community mediation centers throughout Minnesota.

During the training, participants learn the mediation process, and gain the skills to identify the interests and fundamental needs that underlie the positions of people in conflict. Participants also learn to reframe positional or destructive communication into productive communication, and to understand conflict styles, become an active listener, manage impasse, and identify power imbalances. Additionally, participants learn skills to remain neutral in challenging situations, and gain an understanding of the cultural and ethical issues that may arise when mediating parties in conflict.

Professional Credits: 30 Alternative Dispute Resolution Credits (ADR); includes 2 Ethics Credits

30 CE: 26 regular, 2 ethics, 2 elimination of bias

Participants will purchase The Mediator’s Handbook: Revised & Expanded Fourth Edition, by Jennifer E. Beer and Caroline C. Packard. There will be copies available which be purchased on the first day of class. It is also available through on-line bookstores. The class is $800.00.

CRC is a non-profit organization. If you are interested in training, but feel you cannot afford to pay the entire fee, or are interested in registering a group, please contact stcloud@crcminnesota.org to inquire about group rates and scholarships.

 

Contact Tammy@SCSUTraining.com to be added to the mailing list or wait list.

Family Mediation Training

CEU's and for Credit     

Spring 2020 workshop - cancelled due to COVID 19

Minnesota courts require this training to be delivered in a face-to-face format.   We will schedule this training again in 2021.SHRM 2020 logo

Time:  8 a.m.-5 p.m.

Cost:  $800.00

Location:  St. Cloud State University
                 Welcome Center 
                 355 5th Ave. S.
                 St. Cloud, MN 56301


 

* Bring $15 to the first day of class to purchase a required manual.

A comprehensive experiential training course for professionals who want to learn to mediate family disputes and meets the requirements of the Minnesota Supreme Court’s Rule 114 Training Guidelines.

Upon completion of this certified course, participants will have the skills to mediate in family and divorce situations and be eligible for inclusion on the Minnesota Rule 114 Qualified Neutral Family Roster.

Instructor:  R. Jeffrey Ringer - Professor and Chair of the Communication Studies Department at SCSU.  Jeff is a Qualified Neutral under Rule 114 of the Minnesota General Rules of Practice and has taught mediation for over ten years.  He also teaches courses in conflict management, family communication, and alternative forms of third party intervention.  He is a volunteer mediator for the Conflict Resolution Center and operates a ballroom dance studio in his free time.

Cancellation Policy: 
A full refund minus a $25 processing fee will be issued if request is received by the deadline.

Professional Credits:

30 Alternative Dispute Resolution Credits (ADR); includes 2 Ethics Credits

26 Standard Continuing Legal Education Credits (CLE); includes 2 Ethics Credits and 2 Elimination of Bias Credits

30 SHRM Professional Development Credits

CEU certificate for educators, social workers, etc. will also be available


3 Credit Option 

Contact Tammy@SCSUTraining.com to be added to the mailing list or wait list.

Family Mediation Bridge Training

Family Mediation Bridge Training - CEU's 

Spring 2020 workshop - cancelled due to COVID 19

Minnesota courts require this training to be delivered in a face-to-face format.   We will schedule this training again in 2021.

Time:  8 a.m.-5 p.m.

Cost:  $360.00

Location:

St. Cloud State University Welcome Center 
355 5th Ave. S., St. Cloud, Minnesota  

Family mediation is an empowering process for people separating or divorcing. District courts throughout Minnesota require parties filing for divorce to consider alternative dispute resolution processes during the course of their court case. If you are already a trained civil mediator and are interested in becoming trained to mediate family mediation cases, completion of this class means you are eligible to apply to be on the Minnesota Rule 114 Family Facilitative Hybrid Qualified Neutral Roster.

In this class we will cover: family law; psychological issues of adults and children in divorce; domestic abuse; financial and property issues, and mediator ethics in family cases. Class also includes role plays, coaching and debriefing.

Instructor:  R. Jeffrey Ringer - Professor and Chair of the Communication Studies Department at SCSU.  Jeff is a Qualified Neutral under Rule 114 of the Minnesota General Rules of Practice and has taught mediation for over ten years.  He also teaches courses in conflict management, family communication, and alternative forms of third party intervention.  He is a volunteer mediator for the Conflict Resolution Center and operates a ballroom dance studio in his free time.

Non-Credit Option

CEU certificate for educators, social workers, etc. will be available

Contact Tammy@SCSUTraining.com to be added to the mailing list or wait list.