Center for Continuing Studies

Conflict Resolution

St. Cloud State offers credit and non-credit (professional development) training opportunities for St. Cloud State students and community members. 

We offer two courses/training's in mediation at St. Cloud State University.  

  • Civil mediation is mediation for disputes such as insurance claims, disagreements between business partners, neighbors, and landlords/tenants, etc.
  • Family mediation is mediation for divorcing couples, parenting time or any other family related matters. Covers family law; psychological issues of adults and children in divorce; domestic abuse; financial and property issues, and mediator ethics in family cases. 

Both of these courses are certified by the Minnesota supreme court as qualifying individuals for the corresponding rosters.

Both courses can be taken for CEU hours or as a credit based course. Both may also be taken at the graduate level for someone who is pursuing a master’s degree.

Questions: contact Tammy@SCSUTraining.com

40 Hour Civil Mediation Training

WIOA Certified

CEU's and for Credit

Dates: 

  • Aug. 23 - Dec. 13, 2021 (Monday evenings - 5:30-8:20 p.m.)
  • January 2022 (first five weekend days in 2022, 8 a.m.-5 p.m.)

SHRM partnership logo 2020


The 40-Hour Facilitative Civil Mediation Training is a comprehensive experiential training course that teaches participants to skillfully facilitate conversations between people in conflict in order to assist them in reaching creative, mutually-satisfactory outcomes. This course is designed for professionals who want to learn to mediate, and meets all requirements of both the Minnesota Supreme Court’s Rule 114 Training Guidelines and the Community Dispute Resolution Program Training Requirements for community mediators in Minnesota. Upon completion of this certified course, participants will have the skills to mediate in a wide variety of situations and be eligible for inclusion on the Minnesota Rule 114 Qualified Neutral Civil Roster as well as be eligible to volunteer with community mediation centers throughout Minnesota.

During the training, participants learn the mediation process, and gain the skills to identify the interests and fundamental needs that underlie the positions of people in conflict. Participants also learn to reframe positional or destructive communication into productive communication, and to understand conflict styles, become an active listener, manage impasse, and identify power imbalances. Additionally, participants learn skills to remain neutral in challenging situations, and gain an understanding of the cultural and ethical issues that may arise when mediating parties in conflict.

Please bring $15 to the first class to purchase a required manual.


Professional Credits:

  • 40 Alternative Dispute Resolution Credits (ADR); includes 2 Ethics Credits, 26 Standard Continuing Legal Education Credits (CLE), includes 2 Ethics Credits and 2 Elimination of Bias Credits, 30 total CLE
  • 40 SHRM Professional Development Credits
  • CEU certificate for educators, social workers, etc. will also be available

Available as a CEU course or as a for-credit course.

Registration Options:

Cancellation Policy: 

A full refund minus a $25 processing fee will be issued if request is received by the registration deadline for the CUE/Non-Credit option.


This is a 40 hour course even though the minimum number of hours needed for the civil roster is only 30 hours. The differential is because this course counts both as a university course which meets for around 45 hours as well as qualifying one for the roster.

Instructor: Liane Gray-Starner

Questions:  Contact Tammy Anhalt-Warner Tammy@scsutraining.com


Contact Tammy@SCSUTraining.com to be added to the mailing list or wait list.

Family Mediation Training

CEU's and for Credit                                            WIOA Certified

SHRM logo

Dates:  May 2022

Time:  8 a.m.-5 p.m.

Location: 
SCSU Welcome Center
355 5th Ave. S
St. Cloud, MN

Family mediation is an empowering process for people separating or divorcing. District courts throughout Minnesota require parties filing for divorce to consider alternative dispute resolution processes during the course of their court case. 

In this class we will cover: mediation theory and practice, family law; psychological issues of adults and children in divorce; domestic abuse; financial and property issues, and mediator ethics in family cases. Class also includes role plays, coaching and debriefing.

A comprehensive experiential training course for professionals who want to learn to mediate family disputes and meets the requirements of the Minnesota Supreme Court’s Rule 114 Training Guidelines.

Upon completion of this certified course, participants will have the skills to mediate in family and divorce situations and be eligible for inclusion on the Minnesota Rule 114 Qualified Neutral Family Roster.

Professional Credits:

  • 40 Alternative Dispute Resolution Credits (ADR); includes 2 Ethics Credits
  • 26 Standard Continuing Legal Education Credits (CLE); includes 2 Ethics Credits and 2 Elimination of Bias Credits
  • 40 SHRM Professional Development Credits
  • CEU certificate for educators, social workers, etc. will also be available


Click to register for:

Available as a CEU course or as a for-credit course.

  • CEU/Non-Credit option - 40 hour Family Mediation  $800.00 Registration Fee
  • 3 Credit Option - CMST 402/502 Family Mediation 
    • CMST 402
    • CMST 502

Cancellation Policy: 
A full refund minus a $25 processing fee will be issued if request is received by the deadline for the CUE/Non-Credit option.


This is a 40 hour course even though the minimum number of hours needed for the roster is only 30 hours. The differential is because this course counts both as a university course which meets for around 45 hours as well as qualifying one for the roster.

Instructor:  R. Jeffrey Ringer Jeffrey Ringer

Professor and Chair of the Communication Studies Department at SCSU.  Jeff is a Qualified Neutral under Rule 114 of the Minnesota General Rules of Practice and has taught mediation for over ten years.  He also teaches courses in conflict management, family communication, and alternative forms of third party intervention.  He is a volunteer mediator for the Conflict Resolution Center and operates a ballroom dance studio in his free time.

Questions:  Contact Jeff Ringer, ringer@stcloudstate.edu


Contact Tammy@SCSUTraining.com to be added to the mailing list or wait list.

Family Mediation Bridge Training

Family Mediation Bridge Training - CEU's 

Dates:  May 2022

Time:  8 a.m.-5 p.m. (subject to minor changes)

Location: 
SCSU Welcome Center
355 5th Ave S.
St. Cloud, MN  

Cost:  $500.00


Click to register for:

  • CEU non-Credit Option  $500.00 Registration Fee

CEU certificate (26 hours) for educators, social workers, etc. will be available


Family mediation is an empowering process for people separating or divorcing. District courts throughout Minnesota require parties filing for divorce to consider alternative dispute resolution processes during the course of their court case. If you are already a trained civil mediator and are interested in becoming trained to mediate family mediation cases, completion of this class means you are eligible to apply to be on the Minnesota Rule 114 Family Facilitative Hybrid Qualified Neutral Roster.

In this class we will cover: family law; psychological issues of adults and children in divorce; domestic abuse; financial and property issues, and mediator ethics in family cases. Class also includes role plays, coaching and debriefing.


Instructor:  R. Jeffrey RingerJeffrey Ringer

Professor and Chair of the Communication Studies Department at SCSU.  Jeff is a Qualified Neutral under Rule 114 of the Minnesota General Rules of Practice and has taught mediation for over ten years.  He also teaches courses in conflict management, family communication, and alternative forms of third party intervention.  He is a volunteer mediator for the Conflict Resolution Center and operates a ballroom dance studio in his free time.

Questions:  Contact Jeff Ringer, ringer@stcloudstate.edu


Contact Tammy@SCSUTraining.com to be added to the mailing list or wait list.

Related Courses

Alternative Dispute Resolution Certificate Course