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Teaching, Learning, Technology Roundtable

TLTR Notes for 3/14/08

In attendance: J. C. Turner, Kristi Tornquist, Casey Wagner, Lauren McGee, Wade Nelson, Mark Kotcho, Phil Thorson, Doug Polley, Sara Grachek, Bob Lessinger, Ilya Yakovlev, Daryl Scholz, Balsy Kasi, Marcelyn Smale

• Kristi  Tornquist discussed-

A. Windows Vista
-The recommendation from SCSU technical support group is not to move to Windows Vista in May 2008.
-Selective locations will be targeted to move to Windows Vista in a pilot-test mode.
-A question was asked, if SCSU decides to go head with Vista will all areas have to make the change?
 B. Office of Chancellor IT Funding proposal sheet was passed out.
-The are about 82-83 proposals
-The priorities and other factors will be looked at. The proposal should be posted campus wide by March 21, 2008.
-The President and Vice President of SCSU will finalize the rankings.

• Revisions

5.9 Desktop Computing Overview-suggestion

• Introduction

-Last paragraph, 1st sentence should read “…obligation for legal compliance…”
5.9.1 Desktop Computing Hardware-suggestions

• Goals 2003-2008 bullet #4 (determine if users have appropriate technology)

-Currently replacing old hardware, 5 to 6 years old, with new hardware.
-Choices in hardware are available where there is a need.

• Goals 2008-2013

-Goal 3 is new

• Resources

-More information is needed on recommending annual funds for replacement cycles.
5.9.2 Desktop Computing Software-suggestion

• Resources

-Add in real numbers for 5- year needs

• Continuation of Technology Plan First Review

5.16 Technology Support Overview –
Committee assigned-Casey will facilitate, with members from 5.16.1, 5.16.2, and 5.16.3
5.16.1 Technology Support-Helpdesks-suggestions-

• Other service desks in the Miller Center needed to be added to this section.
• D2L Mankato, Help Desk Phones, and MnSCU need to be taken into consideration.
• Under the Goals section tracking or baseline goals would be beneficial
• Legal section may need some clarification

Committee assigned-Casey, Mike S, Ilya Y., Judy S., and Robin Ewing
5.16.2 Technical Support-Colleges, Administrative and Student Service Units –suggestions

• In the past 5 years additional staff along with training and equipment dollars have been added to the technical support team.
• Gather statistics of type and level of work (number of computers and tickets per technician) done by technicians
• Point person clarifications.

Committee assigned-Casey Ilya Y, and Judy S.
5.16.3 Technology Support- Infrastructure and Back Office-Suggestions-

• Data Center needs and requirements
• This section may need to be re-categorized and expanded.

Committee assigned-Phil T., Mark K., George F., and Ilya Y.

Next meeting:  3/21/08
1st Review: 5.20, 5.20.1, 5.20.2, 5.20.3, 5.20.4
Final Discussion: 5.11, 5.11.1, 5.11.2, 5.12

Notes by Sheila Landucci