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SCSU Task Force on Restructuring
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Restructuring Task Force Meeting Notes - Oct. 24, 2003

Present: Murphy, Bayerl, Kang, Dobey, Hansen, Starks-Martin, Rundquist, Nunes, Larkin, Spaude, Cogdill

Absent: SubbaNarasimha, Lawrence

Discussion:

Discussed plans for preparing a draft recommendation after we are done with listening to presentations. The committee will aim for a report consisting of one page each addressing organization of academic support services, colleges, and academic affairs. If the committee is meant to include recommendations for timelines, and if the recommendations include reassignment of faculty, there would have to be a mid-February deadline to account for time to inform faculty of changes to comply with the IFO contract. If the recommendations included hiring, deadlines would have to be even sooner.


Website - E. Kang said people are waiting for it to be up. D. Murphy reported that Sara Grachek will probably get to it next week.

More and more people are saying they don’t like idea of a mega-college.

T. Hansen stated he has visited with most of the departments and areas in science and engineering; most people don’t think a mega-college would work. The idea that has the most merit in his discussions is David DeGroote’s idea. We need a structure in which programs can flourish and eventually become autonomous.

S. Bayerl stated that Frank Loncorich is concerned about being moved under the enrollment management umbrella; he feels his office is better aligned with records & registration, and that his area needs more direct contact with administration.

G. Starks-Martin reported that the Math Skills Center feels there is support for having all the academic support services aligned with an academic department, except for Write Place. There is confusion about the role of some services like the Math Skills Center. FTEs are important to departments, and this makes a difference in how departments view organizational structure.

There has been discussion that Mortimer has somewhat recanted about his recommendations. D. Nunes stated he has heard nothing to that effect, but will ask the Provost. The restructuring recommendations were from the Ghosh/ Mortimer report, not from NCHEMS. In general we shouldn’t think those recommendations are gold-plated. Nobody’s making the case that we should make a college of arts & sciences. While it has been suggested that those recommendations are boilerplate, perhaps it reflects a more nationally accepted standard, and perhaps it’s our task to see how well this fits our situation.

R. Dobey commented on the e-mail he sent out regarding Winona State University’s investigation of a restructuring/reorganization. Their timeline is a year rather than two months. They have money set aside for the research, and they’re having opportunities for people to go to other facilities to get ideas.

Lin Holder presented:

Dr. Holder distributed a list of the duties she’s had under five different VPs/Provost, and clarified that we should remember to separate people from positions. Structures should be based on what is best for the university, not about who is in certain positions.

In answering the question about critical issues in the area of academic support services, she pointed out that they are fragmented now; they are divided between Academic Affairs and Student Life and Development. Supplemental instruction services are particularly fragmented; there is no coordinated process or organized way for students to have easy access to them. We know we want a good first year experience. There is discussion about having a full program, with a whole dorm of first year experience students, next year. There are also some small academic units that don’t fit into any college, such as Military Science and College Transitions 150. She has some responsibility for some of those, and provides some budget, but it’s not a coherent organizational structure. The fifth area of concern is that we don’t have enough administrators; we would see that if we looked at the structure of other universities. We have only 35 excluded managers for a student body of 16,000. {Comment: D. Nunes referred to charts included in the NCHEMS report showing where SCSU fits in comparison to other comparably sized universities in terms of percentage of faculty to students, and percentage of administrators to students.}

Dr. Holder referred to the facilities plan report that was based on campus discussion about the remodeling of Centennial Hall. There were two points of view about academic support services, but there were some issues not covered by those models. Her position was changed to Associate VP before she came to it, because at that time there was a clear need to provide a ‘go to’ person. There was only one Associate VP. Over time, the structure has changed so that we now have four Associate VP’s, and now it’s not so clear what the Associate VP for Academic Affairs should be. There has been a loss of focus and clarity about who the second in command is. The Deans have clear primacy in their colleges, but it’s more difficult for the Provost without a clear second in command. In the consultant report she sees a reflection that maybe we need to get back to that. She distributed a chart of proposed structure, in which there is an Associate or Vice Provost instead of four Associate VP’s. Potentially there are seven areas under the Associate Provost directly. {Clarification: those areas don’t currently report to Dr. Holder structurally.}{Question: the Advising Center appears in Dr. Holder’s list of current responsibilities, but Dr. Saffari has a different perspective, and so do Steve Klepetar and Julie Bresnahan-Stark. Dr.Holder does function as supervisor (structurally) over Julie Bresnahan-Stark and the other professional advisors.} If there is a Vice Provost who oversees all the areas, there’s a chance for problems to surface and be resolved before they go to the Provost.

Questions/comments:

What is included in tutorial services? There is a model called supplemental instruction, which includes learning communities. Tutorial services are usually one on one. Lots of departments have their own tutoring. Departments are instrumental in selecting tutors - this has to involve faculty.

  • What about tutorial services in athletic areas? Should they be split off? Dr. Holder would rather see a comprehensive supplemental instruction model that includes athletics.
  • Would it be an umbrella for the training of tutors? Possibly - at one time we had something like that.
  • We could recommend an organizational change where there would be a position for tutorial services, but we’d have to be careful about dual reporting.
  • There’s a great interest for the Write Place to be collaborative with other areas.
  • We could involve the tutorial services we have now and reestablish a comprehensive tutoring program for tutoring among lots of different departments.
  • Dr. Holder: It’s not always clear if services such as GLBT and Student Disability Services have enough academic content to be properly placed in Academic Affairs.
  • Tutoring is different from what the Math Skills Center does. The Math Skills Center tries to help students deal with whatever problems are holding them back and to get them to the right place for the right help.
  • First Year Experience now has a curriculum component. If new curriculum is developed it needs an academic home.
  • Isn’t First Year Experience an academic program? It should be. Student Life and Development is trying to get it going, but Dr. Holder doesn’t think it will be successful unless it has an academic component.
  • Faculty feel that those faculty who are running student instructional service centers should be in the department that the discipline is in. It seems they do better when directors are well rooted in an academic discipline. Faculty need to be in a community of peers. The boundary between academics and student services is becoming blurred. It may be a false dichotomy that a program would have to go in one or the other.
  • One thing we’re hearing about general education is that there’s no one place to go, no coherence, no mission organization.
  • The Mortimer/Ghosh report has ideas of a large Liberal Arts & Science College. What are your thoughts on that? Dr. Holder feels that a University College model would work better for us. Fully one-third of our students come in undecided - that’s 800 students (our largest segment) who don’t know what they want to do. Even among the students who think they know, only one of four graduates in the major they first thought they wanted. One way to serve them may be to have a University College. This may include joint appointments, for instance in English and the University College. This would afford students a solid home for first year experience, it would have resources and the structure needed to support it. It would need faculty who are committed to teaching of first and second year experience. Solid faculty who don’t want to get their Ph.D.’s might have a home in such a college.
  • Dr. Holder: There may be some value to pulling together some of the professional programs. As far as a large college of arts & sciences or a large professional college, one way of moderating the effect of a large college would be to break it down into schools. For example in Fine Arts and Humanities, there could be a School of the Arts, a School of Letters, and a School of Communications, each with an Assistant or Associate Dean to help the dean with supervision. As far as a college or Dean of General Education, that wouldn’t work unless that Dean is given resources.
  • What are your thoughts on combining all of the liberal arts & sciences into one college? It may solve some of general ed problems, but it makes a gigantic administrative burden.
  • Do you envision that incoming students who are undecided would enroll in the University College? Yes. It could be that all new students begin there and as soon as they know where they want to go, they would in essence transfer to that college. They do something similar at the U of M, but they do not share faculty between the colleges. Academic support services are all in the general college. The U of M model is too big to be a model for us. Everyone needs to know who can make decisions.

Attachments:

  1. Areas of Responsibility
  2. Response to the Task Force on Restructuring
  3. Proposed Organizational Chart

Areas of responsibility: Assoc. V.P. curriculum/academic programs.

These are in no particular order.

  1. Monitoring the curriculum process. Designated to be administrative signer of all curriculum proposals which come to us from the FA, approximately 300-400 per year. Weekly curriculum bulletin. MnSCU system office liaison for academic programs. Monitoring of articulation agreements.
  2. Program review and accreditation oversight.
  3. Serve on Administrative Meet and Confer team.
  4. Advising Center. Faculty director, 75% time plus 28 extra duty days. Four .25 faculty positions. Administrative director technically reports here, but functionally to Enrollment Management, although her salary is in our budget. Same with the six professional advisors.
  5. Placement testing. Math testing; faculty coordinator. No developed program exists for all students. DGS students now being tested upon entrance, CCC director coordinating.
  6. Room scheduling. Large classrooms, rooms for classes after depts. have made their schedules. Working on implementing computerized scheduling.
  7. Faculty Center for Teaching Excellence. Faculty director, 40% time plus 10 extra duty days.
  8. Academic programs not belonging to a college; reading, orientation, military science. International courses should probably be moved to this area since they don’t really have a departmental home.
  9. Division of General Studies. MSUSAAF 50% time director.
  10. Undergraduate Bulletin, print and online. Print bulletin is published every other year.
  11. Student issues: Academic probation, suspension, overloads for students not admitted to a major, waivers of academic policies, consortium agreements, retroactive withdrawals or adds, residency, student complaints. Assistant handles first round waivers and I am the appeals step. This is the other 50% of DGS director’s job. I handle about 600 student cases a year myself.
  12. Represent Academic Affairs on enrollment management committee.
  13. Immediate supervision of 3 clerical workers and two staff directors; timesheets, vacation/sick leave slips, annual evaluations.
  14. Loose oversight of academic success support units: The Write Place, Academic Learning Center and Math Skills Center, Speech Anxiety Reduction program.
  15. Designated to hear grievances; have heard several at Step I and Step II. Typically one to three a year.
  16. Backup to the v.p./provost; represent Academic Affairs at various functions, attend meetings in place of the v.p./provost, make decisions and sign off on routine matters in the absence of the v.p./provost, hold non-routine decisions for the v.p./provost or involve other administrators in case of a critical situation.
  17. Special projects as assigned. Examples: Semester conversion coordinator, fall workshop planning, implementation of computerized room scheduling.
  18. Oversight of Anoka-Ramsey Community College Community College Connections program. MSUAASF coordinator.
  19. Represent Academic Affairs on CIRT (Crisis Intervention and Response Team).
  20. And the infamous - “other duties as assigned.”

RESPONSE TO THE TASK FORCE ON RESTRUCTURING

Please note: This is an informal analysis prepared by me and does not reflect any official or unofficial proposal or any predetermined decision on the part of administration. It reflects my thinking alone. It has been shared with the Provost and this committee. Lin Holder.

CRITICAL ISSUES IN MY AREA RELATED TO ORGANIZATIONAL STRUCTURE:

  1. Academic support services are fragmented, divided between Student Life and Academic Affairs. There is little coordination across organizational lines. Each service does the best it can under the conditions and organizational model in which it exists. Budgets are an afterthought, and frequently marginal or inadequate.
  2. Supplemental instruction and tutorial services are minimal and isolated from one another. No coordinated training, oversight or access plan exists.
  3. Initial experiments with a First Year Experience program have been problematic, due in part to organizational issues.
  4. Academic units (those offering credit-bearing courses) without a college “home” are not well-structured, divided between Academic Affairs and Student Life. Some which do exist in colleges and departments might be better organized together in a student academic services unit.
  5. Some Academic Affairs administrators, including Deans and Associate Deans, are spread thin, performing multiple functions. Do all current functions need to be continued, or are there areas which could be discontinued or reconfigured?

POSSIBLE CONFIGURATION OF A CENTER FOR ACADEMIC SUCCESS:

Model in Consultants’ report:
Assoc. V.P. of Academic Support (a new or reconfigured position) supervises a unit made up of the following:

  • Assistant VP for Enrollment Management
    • Admissions
    • Financial Aid
    • Records and Registration
  • Advising Center
  • Transitional Services [not specified in consultants’ report, but broadly described as career counseling, learning center programs and tutorial services.]
    • Career Services
    • Write Place
    • Math Skills Center
    • Tutorial Services [loosely includes Athletes for Success, Minority Academic Support Center]
  • Community College Connections
  • Academic Learning Center
  • [Not mentioned: Division of General Studies]

Model in Facilities Plan: (Based on widespread campus discussion several years ago - not a creation of facilities planners.)

  • Center for Student Success:
    • Write Place [remains connected to English Dept.]
    • Math Skills Center [remains connected to Math Dept.]
    • Minority Academic Support Center [currently part of Student Life]
    • Athletes for Success [currently part of Student Life]
    • Intensive English Center [remains connected to English Dept.]
    • GLBT Services [currently part of Student Life]
    • Honors
    • Advising Center
    • Career Services [currently part of Student Life]
    • General Studies
    • Student Disability Services [recently added to this plan]

Oversight of this center is not specified in the report.

Additional Considerations/Issues:
Some blurring of reporting lines, authority and functions has occurred as changes have been made in Academic Affairs positions. Until recent years, there was one Associate VP for Academic Affairs and several Assistant VP’s. As the Associate VP job description states,

This position exists to provide leadership, supervision and organization in all areas of the curriculum and academic programs. The Associate Vice President provides primary support to the Vice President for Academic Affairs and takes full responsibility for all areas delegated by him/her, including acting in his/her stead when appropriate.”

Now that the Academic VP is also the Provost and there are several Associate VP’s, this leadership and full responsibility function has been softened. I believe the Provost and the university would be strengthened by returning to this function, perhaps by creating the position of Vice Provost or Associate Provost.

Since an Associate VP for Enrollment Management is already in place, two possibilities for modification might be considered. First, the position of Associate VP for Academic Support, or another Assoc. VP position could be strengthened to the level of a Vice or Associate Provost, through whom it would then be appropriate for an Associate VP to report. Second, the Assistant VP position mentioned in the consultants’ model could be retained as an Assoc. VP, perhaps with some additional responsibilities.

There are several areas now reporting to or the responsibility of the Academic Affairs Office which neither model addresses. These include student academic waivers and appeals (approximately 1,200-1,500 cases per year,) oversight of the curriculum process (approximately 300-400 proposals a year,) the undergraduate catalog, the Faculty Center for Teaching Excellence, and Assessment. These need to be eliminated or assigned to one of these positions.

Another area which has emerged in the last two years as having a definite need and function is a testing/multipurpose computer lab which would be located in Centennial with the Student Success Center. Informal oversight of this process has resided in the Assoc. VP for Curriculum under the CCC program, the Math placement testing program, and the Division of General Studies. Coordination of the testing center as used for DGS has been the responsibility of the Director of the CCC program, but a wider-use center would need at least a part-time testing coordinator/director of testing.

While some of these responsibilities could certainly be transferred to other administrators, the complexity of the budgetary situation makes it unlikely we could create a new position. There are now four Associate VP and two Assistant VP positions in Academic Affairs. Another position of Assistant VP for Institutional Research has been put on indefinite hold. Several of these positions, including the previously mentioned issues regarding the Assoc. VP for Curriculum, are somewhat problematic. The current Assoc. V.P. for Planning is normally on campus only part of the year and has focused on special projects during his time on campus. It is essentially a 66% position. The consultants’ report describes this position as Associate VP for Planning, Allocation and Management, which would definitely need to be full time. This position could also logically be reconfigured to be a Vice Provost. The current position of Assistant VP for Faculty Relations is not mentioned in the consultants’ report. The consultants recommend making the Graduate Dean also responsible for Sponsored Programs and moving Summer Session to the Dean of Extended Education. This would reduce the Assistant VP positions by one.

For these reasons, a configuration which keeps the Enrollment Management position at the Associate VP level and strengthens one of the Associate VP positions to a Vice Provost might ultimately serve the university best, with a restructuring of the Associate VP for Planning and the Assistant VP for Faculty Relations into some new configuration of responsibilities. The position of Associate Vice President for International Studies would remain as is. This approach would reduce the Assoc./Asst. VP ranks from 5.66 to 4, with one Vice Provost, three Associate VP’s and no Assistant VP’s. The structure might look something like the attached organizational chart.

Areas not covered in the organizational chart:

  • Curriculum oversight
  • Assessment
  • Honors (currently in the Grad. School)
  • Undergraduate Bulletin
  • Faculty Center for Teaching Excellence
  • Student academic policies oversight
    • Student complaints against faculty
    • Grade appeals
    • Probation/suspension
    • Waivers of academic policies and requirements
    • Tuition refunds for academic and personal reasons
    • Special requests (academic forgiveness, evaluation of prior experience, miscellaneous unusual circumstances

Proposed Organizational Chart

Organizational Chart