Policies and Related Information - Academic Policies and Information
The most comprehensive information relating to academic issues may be found in the Undergraduate Catalog, which is available in the Administrative Services Building, or online at http://bulletin.stcloudstate.edu/ugb/academic. Information includes:
Academic Standards including grading system, grading appeals policy, grade points, computing grade point average, certification of scholastic achievement (Dean’s List), academic requirements, suspension policy, procedure for reinstatement of suspended students, undergraduate academic forgiveness, and dismissal.
Academic Policies including application to major program of study, assessment, auditing of classes, cancellation of classes, change of student class schedule, class attendance, correspondence, extension, workshop or field trip credit, forgeries, prerequisites, repeating courses for additional credit, repeating courses for improvement of grade, residence requirement, full time/part time enrollment status, and withdrawal.
Academic Credit Options including advanced placement, arranged courses, college level examination program, common market program-student exchange, credit-by-examination, experimental courses, independent study, international baccalaureate (IB), internships, and tri-college registration program.
Graduation including requirements and graduation with honors.
Academic Honesty
Course instructors are expected to take reasonable measures to prevent cheating and other types of academic dishonesty in the classroom. Where an instructor has convincing evidence of cheating, he/she may take the following action:
- Assign a failing grade to the paper, examination, report, etc. on which the student was caught cheating; or
- Assign a failing grade for the course in which the student cheated; or
- Assign other appropriate sanctions(s).
The student must be notified of the offense and sanction. The instructor should report the incident to the Student Life and Development office. Any conduct action would follow the University’s Student Code of Conduct guidelines. Conduct records will be kept by the Office of Student Life and Development for the period designated in the Student Code of Conduct.
The student accused of cheating has the right to appeal the decision of the faculty member per established procedures.
For more information concerning academic honesty, refer to www.stcloudstate.edu/studenthandbook/code.
Policy and Procedure for Handling Student Complaints Concerning Faculty
Policy:
It is the policy of St. Cloud State University to address student complaints fairly and expeditiously. These complaints often are based upon misunderstanding between students and faculty. Thus, whenever possible, it is best to resolve them informally. It is important that anyone involved in a student complaint understands that this procedure is neither a judicial nor a disciplinary process.
Complaints concerning the assignment of grades are to be addressed using the university procedure for grade appeals. Complaints involving allegations of racial or sexual harassment or discrimination in violation of law or regulations of the Minnesota State Colleges and Universities (MnSCU) board should be brought to the attention of the Affirmative Action Office, http:// www.stcloudstate.edu/affirmativeaction. Complaints about other university staff should be brought to the attention of the supervisor of that staff member. All other complaints involving faculty are to be addressed according to the following procedures and processes.
Procedure:
A complaint must be initiated during the semester or summer term when the concern arises or within two weeks of the first day of instruction of the next regular semester, regardless of the student's enrollment status. Time may be extended only by mutual agreement.
Step 1. Consultation with the faculty member.
When students have a concern, they are responsible for arranging
a meeting with the faculty member to discuss it. Students should
explain the nature of the concern. The faculty member may elect to
respond at the meeting or at a later time, but within 10 duty days.
If a meeting cannot be arranged or if the faculty member's response is either not satisfactory to the student(s) or is not made within the required time, the student(s) may elect to proceed to Step 2.
Step 2. Mediation within the department.
If the matter is not resolved at Step 1, student(s) may request
informal mediation assistance within the department by filing a
complaint form (download the student complaint form in PDF
format or obtain one from the Office of Academic Affairs, Deans'
offices or departmental offices). The department will notify the
faculty member through the department chair or another faculty
member designated by the department that the complaint has
moved to Step 2. If the student agrees, a copy of the complaint
form will be given to the faculty member. Otherwise, the
department chair or designated faculty member will summarize
for the faculty member the general nature of the complaint prior
to any mediation. This is neither a hearing nor a process within
which a judgment as to error or wrongdoing is made. Its purpose
is to utilize one or more third parties to reach understanding.
The department may designate a mediator to handle all such
complaints, or it may identify several mediators from which one or
more individual(s) is(are) selected for a particular complaint. The
department procedure must be in writing, simple and timely. A
copy will be placed on file in the office of the Dean of the College.
If the department determines that this step is not appropriate in a particular case, it may refer the complaint to Step 3.
If an effort to mediate the complaint has not occurred within three weeks after receipt of the student complaint form by the department (exclusive of holidays, examination periods and time between semesters), the college dean must be notified and an explanation provided by the faculty member designated as responsible by the department. The dean will then determine whether the matter should continue at Step 2 or be taken to Step 3.
When student(s) or faculty members meet with department mediators, any individual of their choosing may accompany them. The participation of such persons shall be consistent with the process of informal mediation.
There will be no written or electronic record of the mediation effort except the student complaint form which is to be completed by the student(s) at the initiation of this step. Faculty who serve as mediators will not be called upon in any subsequent steps of this process or in related actions, except as agreed to by the parties and the faculty mediator.
If resolution is reached, a notation to that effect is made on the form and it is returned to the student. If mediation occurs but the matter is not resolved, the complaint form is to be returned to the student with a notation that mediation was not successful.
(NOTE: Departments will maintain a record of the number of complaints (without names of either party) received at Step 2, and whether complaints are resolved at that step. This information is solely to facilitate evaluation of the process.)
Step 3. Review by dean or designee
Students not satisfied with the outcome of Step 2 may request
further review by delivering the student complaint form to the dean
of the appropriate college within five working days of return of the
form. Upon receiving the form, the dean (designee) will arrange
to meet separately with the student(s) and the faculty member.
Each may be accompanied by a person of her/his choosing. During
these meetings, the dean will describe how the matter is to be
reviewed and ask questions. The dean then may gather additional
information, conduct other interviews, and may arrange for a joint
meeting with the student(s) and the faculty member. Following
this fact-finding process the dean will issue a written report. Both
student(s) and the faculty member will be provided with a copy.
The dean will complete this process within 30 days or will notify
the parties as to the need for additional time.
If the dean determines that the complaint is without merit, the only record will be a copy of the student complaint form upon which such a notation has been made. The form will be placed on file with the student's permanent record for as long as may be necessary to permit response to potential legal actions. If the dean determines that the complaint is justified, an oral reprimand and/or other appropriate disciplinary action will be initiated, and the report will be placed in the official personnel file. The report will not by itself constitute discipline. Any disciplinary action arising out of a student complaint will be addressed in accordance with Article 24 of the agreement between the Inter-Faculty Organization (IFO) and the MnSCU board (or successor provisions regarding discipline).
Questions regarding this policy and related procedures should be directed to the Office of Academic Affairs. It is the intent of university administration that this policy and procedure be reviewed approximately every two years. Notwithstanding this intention, consideration will be given to suggestions for modification at any time.
Grade Appeals Policy
- A student who considers a grade to have been determined improperly may, within two weeks, of the beginning of the next semester (not including summer terms), confer with the instructor.
- Should step one not produce mutually satisfactory results, the student will contact the department chair to obtain a grade appeals form which will be presented to the departmental faculty committee with a copy to the instructor. This will take place within two weeks of the conference with the instructor (within four weeks of the beginning of the next semester, not including summer terms). The department chair then will refer the student to a standing departmental faculty committee and notify the faculty member of the grade appeal.
- If the instructor in question is a member of the departmental faculty committee, the remaining members will choose another member to replace the instructor for the hearing of the appeal. The committee should resolve the appeal in the same semester the appeal is made, excluding summer sessions. If the contested grade is "F," the committee may let it stand or change it to "W," "U," or "S." If the contested grade is a passing grade, the committee may let it stand or change it to "S," meaning that the course would be counted toward graduation requirements but not be computed in the student's grade point average.
- The student may request a review of the faculty committee's
decision within two weeks of that decision only for the following
reasons:
- a procedural error which substantially affected the hearing's outcome;
- failure of the faculty committee to hear the appeal or to render a decision; and
- new or newly discovered information of a character which may have substantially affected the outcome.
If such circumstances are found by the Provost and Vice President for Academic Affairs or his/her representative to exist, the Faculty Association Grade Review Committee, a six-member panel composed of one member from each unit, will conduct the review within the semester or subsequent semester or during the semester in which the request for a review is made.
The Faculty Association Grade Review Committee will be composed of two members from each unit, but only one member from each unit participating in any single panel of review, with each unit represented on each panel but its representatives alternating. The Provost and Vice President for Academic Affairs or their representative shall convene and chair the committee as a non-voting ex-officio member.
Coordination, notification, and reports of the committee shall be handled through the Office for Academic Affairs. The affected student, the affected faculty member and other parties to the dispute have a right to appear at the Faculty Association Grade Review Committee meeting and to present oral and written information.
If the contested grade is "F," the committee may let it stand or change it to "W," "U," or "S." If the contested grade is a passing grade, the committee may let it stand or change it to "S" meaning that the course would be counted toward graduation requirements but not computed in the student's grade point average.
The decision to the Faculty Association Grade Review Committee is final, and is not appealable. Only the faculty member who assigned the grade, the departmental faculty committee, or the Faulty Association Grade Review Committee has the authority to change a grade using this process. - If the departmental committee and/or the Faculty Association Grade Review Committee fails to hear the grade appeal or the administration finds it necessary to change a grade directly, a written justification for such an action will be given to the faculty member and the Faculty Association Grade Review Committee.
- If the faculty involved feels that any grade appeal decision is arbitrary, capricious or improper, he/she may appeal to the Faculty Association Ethics Committee.
Rights and Responsibilities under the Grade Appeal Policy
Introduction
Unless the instructor agrees to change the letter grade, a successful
course grade appeal can result only in a final course grade change to
W, S, or U. The grade appeals process cannot, for instance, result
in the change of a grade of D- to a C. A grade of S counts toward
graduation requirements but is not computed in the student’s grade
point average. A grade of U is not computed in the student’s grade
point average. To assign a grade of S during this process, the grade
appeals committee must determine that the student’s work in the
course is equivalent to a grade of C- or better.
Definitions
Student refers to the student who is appealing a final course grade.
Instructor refers to the instructor whose grade is being contested.
Committee refers to the Departmental Grade Appeals Committee.
Trained person refers to a student or faculty member who has
successfully completed training through the SCSU Mediation
Program.
Rights and Responsibilities
Throughout this procedure, the following processes, rights and
responsibilities apply:
Student
- The student has the responsibility to notify the instructor of the student’s concern regarding a final grade. Notification may be face to face, by telephone, by email, by mail, or as facilitated by the department chair (see Department section below).
- The student has the responsibility to present documentation and complete required forms.
- The student has the right to contact the Student Government Association Academic Affairs Committee to receive assistance and coaching in the grade appeals process from a trained committee member.
- The student has the right to be accompanied by a trained person to any meeting of the Grade Appeals Policy process, including the student’s initial notification of the instructor.
- The student has the right to speak to and to present evidence to the committee reviewing the grade appeal.
- The student has the right to receive the committee’s written recommendation.
Instructor
- The instructor has the responsibility to present documentation
and evidence to the student during the grade appeals process that
is unbiased, truthful and accurate.
1.1 The instructor must be available for a meeting during office hours, or a mutually agreed upon time.
1.2 The instructor will explain the grading process and the grade given to the student. The grading process must be explicitly stated in the course syllabus that was made available at the start of the course. - 2.1 If invited by the committee, the instructor will meet with
the committee. The instructor will explain the grades and
grading process in question to the committee.
2.2 The instructor has the responsibility to present documentation and provide evidence to the committee that is unbiased, truthful and accurate. - The instructor has the right to speak to and to present evidence to the committee regarding the grade appeal.
- he instructor has the right to receive the committee’s written recommendation.
- he instructor has the right to change the student’s grade at any point in this process, based on a review of the student’s performance or to correct clerical errors.
- he instructor has the responsibility to maintain confidentiality.
Department
- The department and/or chair has the right and responsibility to assist the student and instructor in reaching an informal resolution. To this end, the department or department chair may assist the student in notifying the instructor of the student’s concern. The chair may refer the student to the Student Government Association Academic Affairs Committee to receive assistance and coaching on the grade appeals process. The chair may also contact an appropriate trained faculty facilitator, who will assist with facilitated meetings during the process as needed.
- Early each fall semester, each department has the responsibility to establish a grade appeals committee and a departmental procedure for grade appeals that is within the general guidelines of this policy. A written copy of the departmental procedure will be given to any student who files a grade appeal. The departmental information sheet given to students will set forth the steps of a student grade appeals process.
- he department has the responsibility to maintain confidentiality.
Committee
- The committee has the responsibility to follow both the guidelines of this policy and the department procedure for grade appeals. Departmental policy cannot be in conflict with this University policy.
- he committee has the responsibility to generate a written response, with copies given to the college dean and all involved persons and filed according to this policy and department policy.
- The committee and dean have the responsibility to maintain confidentiality.


