Planning Process
Planning Definitions
Logic model: A basic description of a business process in terms of inputs, activities (processes), outputs, and outcomes (or results)
Mission: Why we exist; what are we about; our purpose
Outcome: Results that are desired; accomplishments
Output: What is produced by a process; immediate deliverables in terms of products and services
Performance measure (Lagging): An indicator of past performance that show how successful we were in achieving our outcomes
Performance measure (Leading): An indicator of performance that is a precursor of future success; a performance driver
Perspectives: Different views of the organization
Process: A chain of activities that transforms inputs into outputs and thereby adds value
Stakeholders: The universe of people with an interest in our success
Strategic Initiative: Action or activity designed to achieve our strategic objectives
Strategic Objective: Strategy component; continuous improvement activity that must be done to achieve the strategic result
Strategy Map: Cause and effect relationships among the objectives that make up a strategy
Strategic Result: Statement that articulates
the desired outcome of each strategic theme
Strategic Theme: Main focus of the organization,
used to focus effort on accomplishing the mission and vision
Target: Desired level of performance for a measure
Vision: What we want to accomplish in the future
Adapted from the Balanced Scorecard Institute
