Miller Center remodeling
Thursday, July 18, 2013
Construction began this week on a one-stop technology service center and expanded coffee shop/computer lounge in the Miller Center.
Construction is underway for a new technology service center and expanded coffee shop/computer lounge set to open late August on the main floor, east end of the Miller Center.
HelpDesk, Computer Store and Lab Support areas will be centralized in a large, seamless space that formerly housed a 24-hour computer lab and information technology offices.
The coffee shop/computer lounge will be expanded about one-third and will house soft furniture and 20 computers.
Gun-slit windows in the service center and coffee shop/computer lounge will be replaced with larger and more inviting glass, according to Casey Gordon, technology support services manager, who is overseeing the project.
Help Desk space in the lower level will be converted into a classroom. New uses for the lower-level Computer Store space have yet to be determined, Gordon said.
The service center will streamline the customer experience for students and employees and improve product visibility, she said.
Issues that currently require answers from multiple people at multiple locations will be managed with a one-stop consultation, she said.
"Now all those questions will be answered here in the service center," said Gordon. "So, regardless of whether it's a university computer, or your personal computer, or you bought it from us, or you didn't buy it from us -- you'll always come here. This is your support headquarters."
Construction costs, estimated at $500,000, are funded by Instructional Technology Services and Computer Store budgets, said Gordon. Architect for the project is GLT Architects, St. Cloud. General contractor is Shingobee Builders, Loretto.
The service center will feature University colors and symbols.
"When people walk in this door, they will know this is an SCSU-branded space," she said.
Later this summer University officials expect to announce a formal name for the technology service center, based in part on online feedback from students, said Gordon.
Also included in the project:
- B31 will be renovated into a model classroom for campus-wide use
- Office suites associated with the chief information officer and dean of learning resources will be remodeled
St. Cloud State University