Operations Management

The Department of Management offers an operations concentration to those who aspire to obtain operations management positions in manufacturing, service, profit, and not-for-profit organizations. In today's globally competitive environment, employers seek employees with knowledge in areas such as reducing costs of operations, building partnerships with customers and suppliers, reducing cycle times, providing product/service variety at competitive prices, and making quick adoption of technologies, products and markets through innovation and flexibility. Therefore, the operations concentration offers a set of courses that will prepare students with competencies in modern techniques such as just-in-time, customer satisfaction, total quality management, benchmarking, process analysis, automation, productivity improvement, new product development, concurrent engineering, employee training and education, reengineering, cost reduction programs, etc.

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