Competency Test-Out Specific Skill/Knowledege Areas

Operating System Skills

Start-up/shutdown/restarts

Desktops
icons/clicking/dragging
menus/palettes/dialogs
windows management

File handling
naming/moving/copying/duplicating/deleting finding/navigating
folders/directories

Disk/volume issues
initializing/erasing
naming
copying
ejecting

Documents & applications
moving between different docs / apps
hiding/minimizing

Networking operations
logging on to servers—names, passwords
using/choosing printers/devices

Cross-platform OS issues—concepts

Application Skills and Productivity

Generally
file types (text, graphics, etc.)
save vs. save as
dbl clicking docs vs. file open, close
editing:
1. select/copy vs. cut, paste
2. between applications
changing/setting margins
printers/printing options
integration of applications (copy/paste between)

Within applications
Word processing:
1. tabs/justification/spacing
2. text formatting/fonts/sizing
3. spellcheck
4. clipart/graphics
Internet:
1. client & server-based mail
2.WWW—browsing & searching
3. Library databases—searching/using
Graphics, database & spreadsheet software — concepts

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