Campus Feedback: Self-Study Narratives
Thank you for visiting our self-study web site. During fall semester, faculty, staff and students worked on 11 committees to answer over 250 questions related to the HLC criteria and core components. We are now seeking feedback from the campus community on that work.
Each week we will be featuring one of the five HLC criteria for review. Please follow these simple directions to provide feedback:
- Read the criterion statement and core components so you understand the standard by which we will be evaluated.
- Select a question of interest and link directly to the committee template and narrative.
- Read the discussion notes and summary narrative.
- Enter your comments in the space provided for feedback.
- Select "submit comments" to send your feedback directly to the committee.
To supply feedback, please refer to the self-study report page at the self-study report page.
Criterion Five: Engagement and Service
As called for by its mission, the organization identifies its constituencies and serves them in ways both value.
Component 5A: The organization learns from the constituencies it serves and analyzes its capacity to serve their needs and expectations.
- Who do we identify as our constituency (internal and external), and how do we consider their diverse needs (for example: American Indian)? How does this relate to our mission?(Engagement and Service Committee)
- How do we identify these constituencies and their needs? (Engagement and Service Committee)
- What evidence shows that we periodically communicate with our constituencies to identify their changing and diverse needs?(Engagement and Service Committee)
- What policies and procedures are in place to provide resources to support the university’s service to our constituencies?(Engagement and Service Committee)
- How do we set priorities for serving our constituencies in alignment with these resources?(Engagement and Service Committee)
Component 5B: The organization has the capacity and the commitment to engage with its identified constituencies and communities.
- What evidence is there that our interactions with our constituencies and communities are consistent with our mission?(Engagement and Service Committee)
- What evidence is there for planning and setting priorities for ongoing engagement and service with constituencies and communities? (Engagement and Service Committee)
- What resources are required to meet the needs of constituencies and communities? How do we determine the limitation on capacity to engage constituencies?(Engagement and Service Committee)
- What evidence demonstrates that our faculty, staff and students are committed to engagement and service to constituencies and communities?(Engagement and Service Committee)
- What resources do we provide to encourage faculty, staff and students to commit themselves to engagement and service to constituencies and communities?(Engagement and Service Committee)
- How do service learning and co-curricular activities of the university foster engagement with constituencies and communities? How is the effectiveness of these service-learning activities measured and evaluated? (Engagement and Service Committee)
Component 5C: The organization demonstrates its responsiveness to those constituencies that depend on it for service.
- In what ways are we responsive to the shifting demographics of our constituencies and communities and to the specific educational and service needs of those constituencies and communities?(Engagement and Service Committee)
- What collaborative ventures exist with other education organizations, businesses, and other constituents?(Engagement and Service Committee)
- How do we involve our constituencies in the evaluation of our services?(Engagement and Service Committee)
Component 5D: Internal and external constituencies value the services the organization provides.
- What evidence demonstrates that faculty and students value providing service to and being engaged with the community? (Engagement and Service Committee)
- What procedures are in place to evaluate our services to constituencies? (Engagement and Service Committee)
- What evidence exists to demonstrate that our constituencies value the services we provide? (Engagement and Service Committee)
- What evidence demonstrates how SCSU impacts the community? (Engagement and Service Committee)
- What does the trend data indicate about community attendance / participation in university activities and about the use of university facilities by community constituents?(Engagement and Service Committee)
- Is there evidence to indicate any barriers that keep community people from participation or involvement in campus activities? What steps have been taken to remedy barriers? (Engagement and Service Committee)
- What evidence is there that the community seeks university ties (2-way grants)?(Engagement and Service Committee)


