On-line student technologyand student services graduate assistantship in Center for Continuing Studies
Employment Start Date:
Length of Appointment:
Full Academic Year
20 hours per week
Salary:$10,000 full academic year
In addition to the salary/stipend, both full-time and part-time graduate assistants are eligible for partial tuition remission based on appointment type.
Oversee proctored tests administered in SCSU Online Testing Center, including: • Administer online and paper exams in the Testing Center • Assemble paper exams for student completion • Verify student identity at the time of exam check-in • Utilize and consult the Online Proctor Request system to answer student questions • File paper exams accurately upon completion to ensure instructor receipt • Process requests for registration and distance proctoring • Assist with software and hardware troubleshooting Answer phones and assist SCSU Online students courteously and professionally. Pick-up/deliver materials from/to campus offices Ensure that online course listings are accurate and up to date
• Excellent verbal and written communication skills • Pleasant and polite demeanor, positive attitude, ability to handle occasional pressured situations • Experience with office equipment (phone, fax, copier, scanner and printer) • Ability to successfully manage competing priorities and timelines, complete tasks and seek help • Strong organizational skills emphasizing an ability to maintain neat and orderly files • Consistent ability to approach and document inappropriate student conduct during exams • Adherence to all FERPA regulations regarding confidentiality and privacy of student records • Ability to take initiative, work independently and problem solve. • Advanced computer and troubleshooting skills o Experience in a helpdesk or technical troubleshooting role is preferred o Experience with computer software and hardware troubleshooting o Ability to identify computer application updates, and compatibility issues with applications o Document and maintain technology related inventory, document and actively report issues o Identify and suggest solutions to technology related issues/ improvements
St. Cloud State University
Graduate Assistant Applications and resumes will be accepted via email only to Laurie Luethmers (email@example.com) by Thursday, May 1, 4:00pm. Please make note on either the grad app or resume, the name of the position you are applying for. If selected to interview, all interviews will be done in person. No phone interviews.
May 1, 2014
DISCLAIMER: The School of Graduate Studies lists graduate assistantship openings that are available to admitted graduate students free of charge. These jobs are posted in good faith. St Cloud State University and the School of Graduate Studies make no claims of any kind about content, accuracy, suitability, intent, comprehensiveness, or availability of positions posted.
SCSU is committed to excellence and actively supports cultural diversity. To promote this endeavor, we invite individuals who contribute to such diversity to apply, including minorities, women, GLBT, persons with disabilities and veterans.
SCSU is an affirmative action/equal opportunity educator and employer.
In accordance with INS regulations, successful applicants must be legally able to accept work in the United State. This material can be given to you in an alternative format such as large print, Braille, etc., by contacting the department listing this vacancy. TTY: 1-800-627-3529