As a financial aid applicant or recipient, you have the right to expect professional, competent, and timely service from the Office of Scholarships and Financial Aid. However, providing financial assistance to applicants is a joint endeavor. You also have certain responsibilities when applying for and receiving financial assistance.

Rights and Opportunities for Financial Assistance

You have the right to:

• discuss your personal or family financial matters with a qualified counselor in a confidential setting.
• know that your financial aid awards are based on a calculated financial need and should have every opportunity to visit with a financial aid counselor to determine precisely how an award was made.
• know how your aid will be distributed each semester and when and where these disbursements will be made.
• be informed of the terms of any work program arrangement before the work award is accepted and work is performed.
• be informed of repayment conditions of any loan program before the loan is accepted.
• accept, reject, or change your financial aid award without any prejudice related to race, creed, color, gender or sexual preference.
• know that a financial aid award may be increased, decreased, or canceled if there is a change in the conditions used to determine the initial award.
• examine your financial aid file within a reasonable period of time after proper notification has been given to the Office of Scholarships and Financial Aid.
• confidentiality. Information in your file will not be released to anyone other than university officials or agencies that provide financial assistance, without written consent from you.

Responsibilities and Obligations of Financial Aid Recipients

It is your responsibility to:

• contribute toward the cost of your education. You are expected to contribute funds from savings, summer earnings and work during the academic year when possible to help defray the cost of your education.
• be accepted or enrolled in a degree program in order to be eligible for financial assistance.
• be on time when submitting your financial aid forms and requests for supplemental information, and to keep your appointments with people in the Office of Scholarships and Financial Aid.
• provide timely, accurate and honest information.
• make satisfactory academic progress as defined by the Office of Scholarships and Financial Aid. You will be expected to complete your courses successfully in order to continue receiving financial aid. Detailed information about the satisfactory academic progress policy in effect for financial aid recipients at SCSU is available in the Office of Scholarships and Financial Aid.
• use the allocated funds to pay for education-related expenses and to manage these funds so that incurred expenses are met.
• repay your loans according to the terms outlined on the promissory notes. If you default on any loan you will be denied the opportunity to receive additional funds.
• apply every year for financial assistance to continue receiving funds.

The Office of Scholarships and Financial Aid is required by law to follow and enforce the established federal and state regulations as they pertain to the financial aid programs. SCSU makes every effort to process applications in the most efficient, timely, and equitable manner possible.

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