Financial Aid Office

Contact Us

As you apply for or review your financial aid award, you may find that you have general or specific questions. 

General questions often consist of status of award letter, loan processing, education abroad costs, and summer financial aid. Many of the answers to these questions may be found through our "AskStCloudState" knowledge base. When you ask a question, the knowledge base gives you answers that might apply to your situation and if they don't, you pose a new question. General information is also available through links to our announcements, dates/deadlines, forms, and award letter information and also by navigation buttons on the left side of our home page.

Still have questions? Then please contact our office by phone at 320-308-2047 or 1-877-654-7278 in person (Administrative Services Building, Room 106). If you need to fax us information, you may do so at 320-308-5424. Please remember to include your StarID when leaving a phone message or faxing us information. This allows us to look up your application information and promptly respond to your question. If you would like to personally visit with a financial aid counselor, appointments may be made by calling our office; walk-in counseling is also available each business day on a first-come, first-served availability basis.

Office Hours

  • Academic Year: Monday-Tuesday and Thursday-Friday, 8:00AM - 4:30PM; Wednesday 8:30AM - 4:30PM
  • Summer: Monday-Tuesday and Thursday-Friday, 7:30AM - 4:00PM; Wednesday 8:00AM - 4:00PM

We look forward to assisting you with your questions about financial aid.


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