||Conferences & Workshops. For many people, Outlook is an essential office tool containing a lot of precious data. Losing e-mail messages, contact information, and appointments from the calendar could be a catastrophe. This chapter focuses on ways to import and export data between Outlook and other programs, change the way things look and the way things work, and find a lot of great features in Outlook that you may not have known about. We will detail features including using Outlook for Instant Messaging, Accessing a Web version of Outlook from any computer, sending Internet faxes, subscribing to RSS feeds, and more.