|Date:||February 15, 2013|
|Time:||11:00 AM - 12:00 PM|
|Location:||Centennial Hall 351|
|Description:||Conferences & Workshops.
This workshop is an overview of different techniques to better your customer service skills when working with many different facets of the campus community. This workshop also discusses guidelines for proper phone etiquette, how to work with irritated customers, and the stress relief techniques to use when feeling overwhelmed at your workstation.
|February 15, 2013||11:00 AM - 12:00 PM||Centennial Hall 351|