Event Types

SCSU Event Calendar

Customer Service: The Fundamentals

Date: January 16, 2013
Time: 11:00 AM - 12:00 PM
Location: Centennial Hall 351
Description: Conferences & Workshops. This workshop is an overview of different techniques to better your customer service skills when working with many different facets of the campus community. This workshop also discusses guidelines for proper phone etiquette, how to work with irritated customers, and the stress relief techniques to use when feeling overwhelmed at your workstation.
Cost: Free
Information Technology Services
Kristen Carlson
St. Cloud State
St. Cloud MN 56301

'Customer Service: The Fundamentals' Schedule

Date Time Location
January 16, 2013 11:00 AM - 12:00 PM Centennial Hall 351