Coming in October 2012, everyone will be receiving the new Unified Messaging solution.

WHAT IS UNIFIED MESSAGING?

Outlook Unified Messaging is an Exchange 2010 feature that enables subscribers to retrieve voice and e-mail messages from their individual mailbox using an analog, digital, mobile telephone, or using Outlook Web Access. They can then interact with their mailbox using touchtone or voice commands.  When UM-enabled users access their Exchange 2010 mailbox using a telephone, they are presented with a series of voice prompts. These voice prompts help users navigate the Unified Messaging system and enable users to access their Exchange 2010 Inbox. Outlook Unified Messaging lets users retrieve, listen to, reply to, create, and forward voice or e-mail messages and listen to or change calendar information.

This workshop will walk you through the basics of navigating your unified messaging system via phone and email, assist in formatting the new account, answer questions, and  show you where to access more training handouts and tutorials.