Center for Continuing Studies - Innovative Leadership for Lifelong Learning

Center for Continuing Studies - Innovative Leadership for Lifelong Learning - St. Cloud State University

Proctor Approval Process

Online Proctor Request System

Acceptable Proctor Criteria

Verification Procedures

 

Proctor must either be in the room with the student for the entire duration of their exam or must be able to visually observe the student at all times.

Online Proctor Request System

SCSU Online distance students who cannot use our Testing Center or St. Cloud area SCSU Online  students who are unable to come to our Testing Center during our hours of operation can submit a proctor request to our office for review and approval.  Utilizing proctors outside of the SCSU Online Testing Center tends to offer greater flexibility to students whose schedules or location does not permit them to come to our Testing Center between 8 and 4:30pm, Monday through Friday.

Proctor requests must be submitted through our Online Proctor Request System found here.  When the student logs into the system with their SCSU ID, it will automatically pull up all SCSU Online course information.  In order for a student to submit a proctor request, they will need to know the proctor’s name, job title, email address, phone number, mailing address, and name and address of the proposed testing facility. 

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Acceptable Proctor Criteria

Proposed proctors must hold four-year degrees and cannot be friends, relatives, immediate supervisors, or coworkers.  Additionally, the email address provided for the proctor must be a work or business address, as we will not send exam passwords to any other address.  Acceptable testing facilities include colleges, universities, and recognized testing centers (e.g., Sylvan).  We will not send exam information to any residential addresses.

If we receive a request- either for a proctor or testing site- that we deem to be out of the ordinary, we will forward the request to the course instructor for review.  Our office will adhere to the instructor’s decision.

If a SCSU Online faculty member has other criteria that they wish for our office to follow in approving proctor requests for students in their courses, we can do that.  Simply contact our office at 320.308.3181 or scsu_online@stcloudstate.edu .

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Verification Procedures

Once the student has supplied the above-mentioned information regarding their proposed proctor to the online proctor request system, an automated email is sent to the proposed proctor asking them to click an embedded link that will take them to the request system.  There, they will be asked to verify the information provided by the student.  They will also need to attest to whether they meet our proctor criteria (degree, relationship to student, etc.) and are able to administer the type of exam (computer-based, paper, both) required by the course.  Once the proposed proctor has carried out this step (it is the student’s responsibility to remain in contact with the proposed proctor to make sure that they have received the email and logged in to the system), Continuing Studies is sent an automated email indicating that a proctor request has been received that will need to be reviewed.  We will not review a proctor request until the proposed proctor has gone into the system to attest that they meet our criteria.

The Graduate Assistant staff is responsible for contacting all proposed proctors and personally speaking with them by phone to vocally verify address information and other proctor criteria.  If everything checks out, the proposed proctor is approved and exam information (passwords, paper exams if required, etc.) is sent to the proctor depending on whether we have received it from the instructor at the time the proctor request is approved.  Transit times can vary; proctors located overseas can expect to face longer exam transit times than a student living in Minnesota or the U.S.  Our office uses the USPS to send exam material for proctors in the U.S. that have agreed to administer paper exams.  We may use expedited services to send exam materials to proctors located overseas depending on the circumstance.

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