The Intergenerational Workplace:
How to Build Strong Relationships
Across Generations
CENTER FOR CONTINUING STUDIES | ST . CLOUD STATE UNIVERSITY
INNOVATIVE LEADERSHIP FOR LIFELONG LEARNING
Attention Office Managers!
Sit at your desk and take a good look at your coworkers. Chances are you are seeing people of many different ages working with you. Have these differences ever caused friction between employees or added additional management challenges for you?
Learn to capitalize on the strengths of employees from each generation during this fast paced and information-packed workshop.
Who should attend?
- Executive Secretaries
- Administrative Assistants
- Professional Assistants
- Clerical/Support Staff
- Graduate Assistants
- Supervisors
Overview
Today's employees in business and on campuses may range in age from
17 to 70 years old. While this diversity brings a wealth of experiences
to the workplace, it also presents a wealth of potential conflicts for
you as a co-worker and/or as the supervisor.
This session will provide the keys to understanding the characteristics
of each generation and present specific strategies to effectively manage
and motivate co-workers and employees from a generational perspective.
Presented by Tracy Knofla, attendees will not only be educated during
this workshop – but will also be entertained and energized!
Expectations
At this session, you will learn definitions and characteristics of each generation in the workforce, explore various scenarios that illustrate intergenerational workplace issues, and learn specific techniques to use to communicate and motivate employees from each generation.
During this fast paced and informative day you will:
- Build understanding of the generational influences at work in your organization.
- Learn techniques to more effectively interact with and
- Supervise employees from other generations.
- Learn factors that motivate and de-motivate employees from each generation.
- Interact with others who are experiencing workplace generational issues and work together to solve problems.
- Learn new techniques to use during interview and evaluation processes.
Meet Your Presenter
Tracy Knofla is a partner and featured presenter for High Impact Training, a nationally recognized training and development company. Over the past 20 years, Tracy has conducted hundreds of presentations, seminars and workshops all across the country.
Tracy received her bachelor's and master's degree from Southern Connecticut State University in New Haven .
Tracy and her business partner, Mark Geller, opened High Impact Training in 1995 in order to fill a substantial training need within the higher education marketplace. Over time the company has expanded to include audiences within the business and non-profit sectors as well.
As a business owner Tracy understands the challenges that organizations face today. She knows that under-prepared or unproductive employees can affect all aspects of a business – particularly the bottom line.
Dates / Locations:
The dates for this full day seminar can be customized to fit you and your employees needs. the seminar can be held at the St. Cloud State University Campus or a site of your selection.
Registration Procedure:
St. Cloud State University , Center for Continuing Studies is perfectly equipped to handle the registration procedure if desired.
We Are Determined to Please
We, at SCSU's Center for Continuing Studies, are happy to accommodate you. Please feel free to call us if you would like more information or have questions. Our staff can be reached at (320) 308-3081.
Customized Corporate Education
The Center for Continuing Studies invites inquiries from businesses and organizations throughout the State of Minnesota regarding targeted programs specific to individual needs.
If you or your business is interested in having a training package designed for your needs, contact:
Gail Ruhland
Director of Training Program Development
Center for Continuing Studies
St. Cloud State University
320-308-3081 or
