Center for Continuing Studies - Innovative Leadership for Lifelong Learning

Management & Supervision (Certificate) 

The series, held in 9 three-hour sessions, will develop basic supervisory skills or prepare employees for supervisory positions. It centers on skill development through the use of adult learning techniques such as self-assessment, descriptions and demonstrations of correct behavior/actions, observation of models of correct behavior and skills used correctly, role-playing, feedback and assignments that can be employed on the job. The instruction emphasizes the transfer of skills to a specific situation. Topics covered include:

• Managing and Leading People
• Effective Interpersonal Communication
• Giving and Receiving Effective Feedback
• Motivating Employees
• Performance Appraisal
• Effective Discipline
• Group and Team Dynamics
• Managing Problem Behaviors
• Resolving Conflict Constructively

You will receive: A certificate of completion reflecting 2.7 continuing education units.

Who should attend:

Anyone who wants to upgrade their skills in the practical aspects and applications of the techniques covered.  This workshop is designed especially for businesses that want to improve the skills of their employees who wish to move into management and supervisory positions.

Meet Your Presenter

Comments from past participants

Event Flyer

Workshop Details:

When: Spring 2011

Times: To be determined

Where: St. Cloud State University - Welcome Center

               Coborn Plaza - 355 5th Ave. S.

               St. Cloud, MN 56301

Pending Approval by HRCI - Up to 25.5 HRCI recertification credits

Online registration is coming soon!

For more information please contact Tammy at tammy@scsutraining.com.