Conflict can be an asset or a liability; it’s your choice. Learn how differences in personalities, conflict styles and normal group development masquerade as conflict and distract you from the real issues. After exploring six causes of real conflict and appropriate resolutions, students use the concepts from William Ury’s book, Getting Past No: Negotiating in Difficult Situations, to practice a six step, non-adversarial method of conflict resolution. Leave class with strategies for minimizing adversarial conflict and maximizing conflict’s opportunities.
Take this opportunity to “give conflict a second chance” with Patricia McGinnis, an educator for over twenty years, a statewide trainer and a conflict coach while coordinating Minnesota’s Special Education Mediation Service. Ms McGinnis provides consulting services and training on conflict management and meeting facilitation in other states and is a qualified neutral on the Minnesota Supreme Court Rule 114 roster. She is an experienced mediator of divorce and post-divorce, co-parenting conflicts.
When: Friday, August 5 and Saturday, August 6
Times: Friday: 8:00 a.m. - 5:00 p.m.; Saturday: 8:00 a.m. - 12:00 p.m.
6401 Sycamore Court
Maple Grove, MN 55369
One Graduate Credit: $350
Continuing Education Credits: $115
Registration form (PDF)
For more information contact Gail Ruhland at Gail@scsutraining.com or 320.308.5759.