Center for Continuing Studies - Innovative Leadership for Lifelong Learning

Center for Continuing Studies - Innovative Leadership for Lifelong Learning - St. Cloud State University

conflict resolution

Conflict can be an asset or a liability; it’s your choice. Learn how differences in personalities, conflict styles and normal group development masquerade as conflict and distract you from the real issues. After exploring six causes of real conflict and appropriate resolutions, students use the concepts from William Ury’s book, Getting Past No: Negotiating in Difficult Situations, to practice a six step, non-adversarial method of conflict resolution. Leave class with strategies for minimizing adversarial conflict and maximizing conflict’s opportunities.

Take this opportunity to “give conflict a second chance” with Patricia McGinnis, an educator for over twenty years, a statewide trainer and a conflict coach while coordinating Minnesota’s Special Education Mediation Service. Ms McGinnis provides consulting services and training on conflict management and meeting facilitation in other states and is a qualified neutral on the Minnesota Supreme Court Rule 114 roster. She is an experienced mediator of divorce and post-divorce, co-parenting conflicts.

This class will not be offered this year, but check back as we are hoping to offer it next year. 

Past Details:

When: Friday, August 5 and Saturday, August 6, 2011

Times: Friday: 8:00 a.m. - 5:00 p.m.; Saturday: 8:00 a.m. - 12:00 p.m.

Where: SCSU Twin Cities Graduate Center

               6401 Sycamore Court

               Maple Grove, MN 55369


    One Graduate Credit:  $350

    Continuing Education Credits: $115

Online Registration

Registration form (PDF)

For more information contact Gail Ruhland at or 320.308.5759.

Additional Education Administration/Educator Workshops offered during Summer 2011: