Center for Continuing Studies - Innovative Leadership for Lifelong Learning

Workplace incivility

Disparaging remarks made a conference table; sarcasm; a back-stabbing co-worker; nasty e-mail messages...While lawsuits and news reports spotlight egregious acts of violence and abuse in the workplace, it's often the subtle things at the office - the painful little incivilities among co-workers or between a supervisor and her/his staff that can take the biggest toll. Just as road rage afflicts the nation's highways, rudeness and bullying are now taking their toll on the nation's workplace. It is often hidden behind closed doors, and rude, impolite behavior is frequently shrugged off by managers. But the on-the-job incivility doesn't just affect those involved indirectly, it can also undermine an organization's effectiveness. Research demonstrates that people cut back on the amount of time they work and reduce their commitment to their job. What does this mean for Human Resources Professionals?

Possible Objectives:

To define behaviors that constitute incivility, bullying, and rudeness
To state the impact of incivility on the employee and the organization
To discuss potential causes of increased incivility in the workplace
To list steps the target of the behavior can do to combat incivility
To identify appropriate actions the manager/organization should take in incidences of incivility

Meet the presenter: Dr. Susan Strauss

Workshop Details:

HRCI: HRCI approval pending

When: Wednesday, March 28, 2012

Time: 8:30 a.m. - 4:30 p.m.

Where:

SCSU Welcome Center

355 5th Ave. S., St. Cloud, MN 56301

NOTE: Free, convenient, secure indoor parking!

Recertification Credit Hours Awarded 6.75 HRCI Seal

Cost per individual workshop:

Early Bird: $149 (registered by March 14, 2012)

Non-Early Bird: $169 (registered after March 14, 2012)

Sorry - Registration for this workshop is closed

This workshop is part of the Wednesday Workplace Sticky Situation Series and you can SAVE by bundling two or more together! The other Wednesday Workplace sticky Situations workshops are:

Effective Succession Planning/Workplace Mentoring	January 25
Communicating in Challenging Situations	February 29
Employee Coaching	April 25

Bundle Pricing:

Any two (2) of the workshops and they are $139 each ($278 for two) - a savings of $60 off full price of two workshops!

Any 2 Registration Form (PDF)

Please submit as noted on registration form.

Any three (3) of the workshops and they are $139 each ($417 for three) - a savings of $90 off full price of three workshops!

Any 3 Registration Form (PDF)

Please submit as noted on registration form.

All four (4) of the workshops and they are $139 each ($556 for four) - a savings of $120 off full price of four workshops!

All 4 Registration Form (PDF)

Online Registration

Cost per individual workshop:

Early Bird: $149 if registered at least two weeks prior to workshop

Non-Early Bird: $169 if registered after two weeks prior to workshop

To register for an individual workshop please visit it's webpage (see table above)