Billing and Payments

Service Hours

Business Services Hours:

8:00-4:30 Monday-Friday
Summer:
7:30-4:00 Monday-Friday

Cashier Hours:

8:00-4:00 Monday-Friday
Summer:
7:30-3:30 Monday-Friday

Billing and Payments

Write Offs

There are two kinds of write offs: small amounts which are less than $30 and large amounts greater than $30. See below for a more detailed explanation of the differences. 

Small Write-Offs

A small write-off is an account that has been determined to be minimal in amount and placed in inactive status. This does not eliminate the legal obligation of the debtor to the University.

Policy

An account with a balance of $30 or less shall be written off when it has been outstanding in excess of 2 years. This process will take place annually, prior to June 30.

Procedure

When an account is written off, the student’s record will have a hold placed on it. A student’s record can only be reinstated if the past due debt is paid in full.

The University will write off all small debts in excess of 2 years.

Determining that a debt is dischargeable does not remove the financial liability of the student. (except as defined in 2, 4, 7 of the write off policy)

St. Cloud State University will make every effort to contact the student before any amount is written off.

Large Write-Offs

A large write-off is an account that has been determined to be uncollectible and placed in inactive status. This does not eliminate the legal obligation of the debtor to the University.

Policy

An account shall be written off after it has been determined to be uncollectible by the Director of Business Services, or his/her designee. This process will take place annually, prior to June 30.

Procedure

  • A debt will be considered uncollectible when one of the following criteria is met:
  • The cost of further collection effort will exceed the amount recovered.
  • The debt was discharged in bankruptcy.
  • All reasonable collection efforts have been exhausted.
  • The debt cannot be proven by St. Cloud State University.
  • The statute of limitations on the debt has expired.
  • It is not in the best interests of the University to pursue collection of the debt.
  • The debt has been compromised, in the best interest of the State.
  • The debt is legally without merit or cannot be substantiated by evidence.
  • The debtor cannot be located.
  • The University will write off all debts in excess of 6 years.

When an account is written off, the student’s record will have a hold placed on it. A student’s record can only be reinstated if the past due debt is paid in full.

Determining that a debt is dischargeable does not remove the financial liability of the student. (except as defined in 2, 4, 7)
St. Cloud State University will make every effort to contact the student before any amount is written off.

Also see:
Minnesota State Colleges and Universities procedure 7.6.2 Accounts Receivable Management

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