Each fall, the full-time staff and all student employees participate in training sessions. During this training, information is provided on specific job responsibilities, staff expectations, and Atwood procedures/policies. When staff are hired mid-year, the employee’s supervisor conducts individual training to prepare the employee for working in his/her area.
To further your personal/professional development, Atwood employees are encouraged to take advantage of workshops and training sessions sponsored by the Center for Student Organizations & Leadership Development (CSOLD), Career Services, Counseling and Psychological Services, academic departments, and other groups on campus.
Each work area will also have at least one mandatory all-staff meeting each semester. Depending on your work area you may have more meetings.
All employees are required to complete customer service training by attending a mandatory workshop held within the first semester of their employment. This may include an online component that the student will complete within their first two weeks of training and then a group workshop where there will be interactive activities and discussions about the customer service experience.
All employees are required to complete the MnSCU Data Privacy training through “Desire to Learn (D2L).” Several positions in Atwood have access to information that may be declared “confidential.” Any confidential information may not be shared with anyone other than a supervisor. During your orientation with the Office Manager in Atwood Administration, you will be given instructions on how to access the Data Privacy training. If you have any problems with accessing, please see the Office Manager immediately.
In addition to the primary work area, students in entry level positions will be scheduled as BAs for approximately 2-3 hours per week during the first two semesters of employment. (Students hired specifically as BA’s are required to work a minimum of 8 hours per week). BA duties may include vacuuming, washing windows, emptying trash, and stocking rest room supplies. Failure to meet the requirements of the BA position will result in termination of your employment with Atwood Memorial Center. BA hours are optional after an employee has participated for one year and a minimum of 80 hours.
Throughout your employment in Atwood, you will have the opportunity to receive an increase in your wage. These increases are dependent on several factors: (1) you have successfully completed training for your position, (2) your supervisor believes you are successfully meeting the requirements and expectations of the position, (3) you have completed minimum of 40 hours as a Building Assistant/BA, (4) you have successfully completed Customer Service Training, and (5) completion of the Why Book assessment / quiz with an 85% proficiency.
Your work area supervisor will complete a training assessment with you in order to receive a pay increase. This assessment will vary amongst the work areas and at the discretion of the work area supervisor.
Each semester, your supervisor will have you complete a performance evaluation. The focus of this evaluation is YOU, as an individual. The evaluations will focus on your specific job performance and also about your learning and development as a student of SCSU.
Why Do We Do This?
First of all, we want you to be successful throughout
your time at SCSU and employment in Atwood. Evaluations provide a comparison of
actual on-the-job performance to established standards and expectations. They
help identify employee skills and needs. Evaluations also identify areas for
growth and recognize your strengths as an employee so you are better able to
market yourself for future careers.
What should I expect?
While the process of an evaluation may be
uncomfortable for some, the aim is to share honest, constructive feedback
between employees and supervisors. The evaluations used within Atwood Memorial
Center are designed to be a two-way conversation. You will have the opportunity
to not only give yourself a fair evaluation, but also provide feedback about
co-workers and your supervisor. When you hear and read feedback from your
supervisor, don’t be afraid to ask questions and clarify comments.
Our goal as a member of the Atwood staff is to help you develop and grow as a student of St. Cloud State University. In order to assist in that development, you will work towards the following values throughout your employment.
Be globally aware and support diversity.
Have confidence in my strengths and continually improve my personal know-how.
Be an engaged member of Atwood Memorial Center and the greater campus community.
Recognize and continually develop my leadership skills.
Utilize the opportunities available in order to expand on my academic experience and fulfill my personal goals.
Develop transferable skills through my work experiences allowing me to be more marketable for my future ventures.
Live a balanced and purposeful life.
St. Cloud State University is an affirmative action/equal opportunity educator and employer.
St. Cloud State University is a member of the Minnesota State Colleges and Universities system.
© 2012 St. Cloud State University