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Student Employee WhyBook

Employment Behavioral Policies & Information

As a student of St. Cloud State University, you have agreed to abide by the SCSU Student Code of Conduct.  Any violation of the Code of Conduct may impact your employment with Atwood Memorial Center. 

For complete details about the SCSU Code of Conduct, visit the following website: http://www.stcloudstate.edu/studenthandbook/code/default.aspx

Employee Discipline

Employee discipline is an educational process.  Atwood’s goal is to develop student employees including during the discipline process.  Attachment 1- Atwood Employment Behavior Policies describes the variety of behaviors that can lead to discipline and/or termination.  Please note that here are some violations that result in immediate termination and do follow a progressive discipline process.

 The Progressive Discipline Process for violating Atwood Employment Behavior Policies is as follows:

1.Verbal Warning
2. Written Warning
3. Employment Contract Signed by employee an supervisor(s).
4. Termination if employment contract is violated


Click here to view the full process document regarding Employment Discipline

 

Employee Behavior Policies

 

1. Not performing job duties or failure to follow reasonable request by supervisor.

Any employee that is not performing the duties of their position or failing to follow reasonable requests by a supervisor is subject to disciplinary action and/or dismissal.  Atwood Memorial Center is an extremely fun and exciting place to work.   The group of student employees and full time staff really treat each other like family.  However, it is important to remember that we all serve a basic function to serve students and customers of Atwood.  

 

2. Personal Phone Calls

Student employees should set their phones to operate on the silent mode while at work. 

If you need to make a personal phone call, they must be limited and not interfere with providing great customer service.  Any employee excessively making/receiving personal phone calls without prior permission from a supervisor is subject to disciplinary action and/or dismissal.

 

3. Absences

Employees are excused from their work responsibilities in the case of legitimate illness or death in the immediate family or for other reasons as accepted by the direct supervisor.  It is important that your supervisor is notified of these circumstances before a work shift is missed.

 

4. Requesting Time Off

If you know in advance that you need time off work, work with your supervisor to determine the best course of action to find coverage for your shift.  You are responsible for trying to find a replacement. 

If a replacement is found, the replacement is responsible for working that shift.

If a replacement is not found, you are still responsible for working that shift, unless an arrangement is made with the supervisor.

Failure to attend a scheduled shift or find coverage when requesting a day off, is subject to disciplinary action and/or dismissal.

 

5. Tardiness

Employees are expected to begin work when their shift is scheduled.  Employees should be punched in and ready to provide service promptly.  If for any reason the employee will be tardy for a shift, the supervisor must be notified in advance.  It is expected that tardiness will occur only under extraordinary circumstances.  Abuse of absence policy and excessive lateness will result in dismissal.

 

6. Work Attire and Dress Code

Your attire at work must be in good taste, taking into account that you represent the University and Atwood in your employment and that you will be visible to all who use Atwood.


Dress Code

Customers are constantly forming impressions of Atwood Memorial Center and SCSU based on their experiences with the services in Atwood.  Atwood Memorial Center is a showplace for St. Cloud State University and plays an important role in the recruitment and retention of SCSU students. This is why it is important for all Atwood employees to present a neat, casual appearance when on duty.

The following are specific expectations for Atwood employees while working:

  • Shorts and skirts must be knee length or longer.
  • Muscle shirts are not acceptable while working.
  • Underwear of all types is not to be visible.
  • Tank tops (spaghetti straps) are not acceptable attire. This includes strapless tops as well as dresses with spaghetti straps or no straps.
  • Visible cleavage is not acceptable.
  • In order to promote St. Cloud State University pride, other school logos and attire are not to be worn.
  • Shirts should be long enough to touch pants and have appropriate necklines.
  • Pajama bottoms are not acceptable attire.
  • Appropriate shoes should be worn at all times when working in Atwood.  Close-toed shoes are required when working with equipment or furniture.
  • Clothing with written or photographic messages must be appropriate with final approval by the direct supervisor.
  • Further dress codes may be required for specific positions or events.

If you wear inappropriate work attire you will be unable to work your scheduled shift and you are subject to disciplinary action and/or dismissal. Please discuss any concerns or questions with your supervisor.

Name tags must be worn when on duty.  They are a way for customers to identify who is an employee. When good customer service happens, it is a way for customers to write a thank you note and identify who was helping them.

 

7. Unauthorized people behind work areas
  • Personal visits should be kept to a minimum.  Discourage friends who want to linger while you are working. 
  • Under no circumstances is anyone other than authorized employees allowed behind work counters. 
8. Working over 40 Hours in a Pay Period

When school is in session, students may not put in any more than 40 hours per pay period.  It is the student’s responsibility to monitor and keep track of their hours worked.  Hours worked during the current pay period can be checked through the Time Clock or the Atwood Administration Office.

No employee is allowed to work more than their scheduled hours unless approved by the work area supervisor.

Any student working over 40 hours per pay period when school is in session will be subject to disciplinary action and/or dismissal from Atwood.

 
9. Computer Use

Using a computer while at work distracts from providing great customer service.   However, each work area provides computer access to employees for essential functions, such as working on special projects or relevant business.  Since computers are provided, personal laptops or computers are not allowed in the workplace, unless specifically authorized by your work area supervisor. 

Under no circumstance are you allowed to download or install any type of program on the workstations. 

Excessive personal use of the workplace computer (including Facebook) that impacts the quality of customer service is prohibited.

The use of games, videos, and movies are not allowed on workplace computers, unless specifically authorized by your work area supervisor.

Inappropriate use of a work area computer is subject to disciplinary action and/or dismissal.


10. Use of Tobacco Products

St. Cloud State University is a tobacco-free campus.  Furthermore, the use of any tobacco product is prohibited in the workplace.  Any violation of this policy is subject to disciplinary action and/or dismissal from Atwood.

11. Theft

As stated in the SCSU Student Code of Conduct, any theft against St. Cloud State University may result in disciplinary actions and/or dismissal from your position with Atwood Center.


12. Vandalism of School Property

As stated in the SCSU Student Code of Conduct, any vandalism against St. Cloud State University property may result in disciplinary actions and/or dismissal from your position with Atwood Center.


13. Intimidation/Threatening Behavior or Verbal Abuse

As stated in the SCSU Student Code of Conduct, any threatening behavior/intimidation or verbal abuse against others may result in disciplinary actions and/or dismissal from your position with Atwood Center.


14. Possession/Use of Alcohol or Under the Influence of Alcohol

As stated in the SCSU Student Code of Conduct, no student is allowed to use, possess or distribute alcohol on university premises except as expressly permitted by university policy.   The sale or provision of alcohol to underage students off-campus (e.g. hosting a house party) is forbidden.  Students who violate this provision will be subject to suspension or expulsion from the university, possible immediate dismissal from their position in Atwood, and possible criminal charges.


15. Possession/Use of Drugs or Other Controlled Substances or Drug Paraphernalia

As stated in the SCSU Student Code of Conduct, the use or possession of any controlled substance or drugs and/or drug paraphernalia on university premises is forbidden.  Any violation of this policy is subject to immediate dismissal from Atwood.

 

16. Sexual Harassment

Acts of sexual harassment and/or violence create an environment contrary to the goals and mission of the university.  St. Cloud State University will not tolerate such acts.  These acts may also constitute criminal behavior within society at large, and are also acts which may subject an individual to complaints and disciplinary sanctions under established grievance procedures or the university student code of conduct.

Sexual harassment is the unwelcome sexual advances, requests for sexual favors and other verbal or physical conduct of a sexual nature.  Sexual harassment can include but is not limited to unwanted lingering or intimate touches, sexual jokes or innuendoes, repeated requests for dates, graphic comments about a person’s physique, sexually suggestive objects or pictures displayed for common viewing, leering, spreading rumors about a person’s sexual activities, sexually suggestive name calling or using denigrating sexist language.

There are two categories of sexual harassment:

  •  Quid Pro Quo, which means “this for that,”  is when the submission or rejection of the behavior results in a change of employment status, university activity and classroom instruction or influences evaluations.  In other words, when a person in power makes decisions that affect an employee’s job (or a student’s performance) based on if that person complies with the sexual demands.
  • “Hostile environment” is the kind of harassment that unreasonably interferes with a person’s performance or creates an intimating, hostile, or offensive work or academic environment.  Basically, it is when the harassment is so prevalent in the workplace; it keeps people from working at their full potential.  It is persistent and severe.  This kind of harassment can come from a supervisor or co-workers and can affect others in the workplace that may not be the direct target of the harassment but witness the harassment.

Persons at SCSU who have been the subject of sexual harassment or violence, or who have witnessed others being subjected to sexual harassment or violence, are encouraged to contact an advocate or a counselor at the Women’s Center or the Counseling Center, an Affirmative Action Officer, or a trusted faculty or staff member.

**If a situation occurs where a person is in a relationship with another person who has power over them, work with your supervisor to change the reporting structure to remove the potential for harassment.

 

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